Summer Internship - Camp Manager

Job Description

Pedalheads is seeking a Camp Manager Intern for Summer 2025 to manage operations for one of our Summer bike/trail camp programs in the Greater Seattle area.

About

This internship will be based at one of our outdoor bike/trail camps where you will be responsible for all aspects of Pedalheads program delivery and overall day-to-day operations of the site. Your main role is to ensure camps are running smoothly for the kids, parents, instructors and junior instructors.

The Camp Manager Intern demonstrates an interest in operations, customer service, employee relations, child management, willingness to learn, flexibility, organization, and good communication skills. This internship would be suited for those seeking careers in recreation, sports management, education, business, and/or communications.

Details

This internship will occur during the Summer 2025 (June – August), with hours of work between 8:30 am to 4:30 pm, Monday to Friday. This is a paid, full-time internship. Interns will be paid between $23-$26 / hour. Must be available June 7, 8, 14 and 15 for training.

What you will accomplish during your internship:

Completion of Leadership training

Completion of a guided internship project: conduct research into the regional market, staff engagement & communications, camp operations or regional marketing strategies and provide recommendations

Train your camp team to become amazing instructors

Employee management of camp supervisor, instructors & junior instructors

Gain customer service skills speaking to parents/guardians

Organize the camp day to day operations, set up/take down, working with site vendors & large group management

Participate in feedback session with Programs & Training Team, Regional/City Manager

Duties and Responsibilities

Staffing

Responsible for collaborating with the scheduling team to ensure all bike classes, private lessons and extra care at your site are fully staffed and supervised by yourself or a supervisor

Curriculum delivery - ensures instructors are following lesson plans/activities as per manuals training

Takes initiative to teach new games to staff, modify programming if a new initiative is not working, and report back to programs/training team

Mentoring and motivating your team, conducts daily team huddle conversations and making the camp a fun and safe environment to work

Deals with employee relations issues and consults with Regional Manager/ City Manager/ Site Support team or HR for further guidance

Assigns junior instructors to classes and signs off on their weekly hours tracking sheet

Camp Operations

Overall, the Camp Manager oversees all Pedalheads Bike programs at the site

Responsible for answering site phone for parents to reach kids in Bike program

Responsible for the overall supervision of all kids during bike camp times

Overseeing the set up and take down the camp equipment and ensuring this is done properly

Signing in kids/parents and making class switches

Organize indoor games and activities related to sport when in inclement weather conditions (many activities can be done indoors, where there is space)

Liaises with the staff and management at the facilities where the camp is located

Communicates and regularly updates the Regional Manager/ City Manager and/or the Site Support team

Customer Relations

Proactively engage with parents and children on site

Deal with any complaints in a timely manner and advises the Regional Manager/ City Manager

Works with customer care through the season to advise of any customer events, changes, issues, registrations, etc.

Administration and Payroll

Assigning Instructors to the class lists built out by the scheduling team

Prints weekly Pedalheads Bike class lists

Ensures class lists are thoroughly reviewed, look for errors or any possible issues

Records staff hours and communicates any scheduling changes to Scheduling Team

Teaching & Training

During weeks with lower registration may teach at the Pedalheads Bike program – as per staffing guideline

Helps conduct training sessions for new staff

Qualifications

We are looking for people with experience managing, coaching, or supervising youths ages 13 through 24, preferably in a camp or sport environment.

Ideal candidates will be highly organized, detail-oriented, and enthusiastic.

They will be dynamic leaders who bring out the best in their teams through mentorship, motivation, and hands-on leadership.

Hold or willing to get a current first aid certificate

You have access to a bike and helmet and able to ride a bike proficiently

Our Commitment to Equity, Diversity, and Inclusion

Pedalheads is committed to creating and upholding a diverse, inclusive and equitable environment that is respectful and welcoming to everyone.

We believe that the presence of many voices - from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities - will make our programs and workplaces richer for all.

We welcome applications from individuals of all identities and backgrounds. If you face any barriers to employment or require financial assistance or other accommodation during the recruitment and/or employment process, please feel free to contact our People and Culture department in confidence.

Full-time