Program Manager

Job Details

Phoenix - 401 Building - Phoenix, AZ

Full Time

College Graduate

$107900.00 - $161850.00 Salary

1st Shift

Description

SUMMARY OF POSITION

The Program Manager acts as the primary customer interface for assigned customer programs and works closely with all departments and senior management to ensure program, technical, schedule and cost objectives are met.

Additional responsibilities include assisting with new business opportunities to expand the scope of currently assigned contracts as well as to assist in the development of new and follow-up business with current customers. This individual must be able to lead a project team and achieve task completion within a matrix management environment.

This full-time position reports to the VP/GM for the Phoenix Site.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities of this position are listed below. This list is not all inclusive and may be amended by Northstar, from time to time.

Manages the work of a multi-disciplinary team for assigned projects and ensures customer requirements are satisfied throughout all phases of the project

Acts as the principal point of contact with the customer and ensures effective daily communications and relations are maintained

Ensure compliance with all aspects assigned projects and ensure tasks are realized in accordance with company policies and procedures

Customer directed scope changes are effectively managed

Recognizes the need for effective internal communications and ensures appropriate project visibility, using best practice disciplines and procedures to identify risk, track schedules adherence, manage hazards, maintain project files, using visual metric/management

Provide direction and support of supply chain management and manufacturing to ensure customer requirements are achieved

Support business development, as required, for: sales and marketing activities, customer presentations, contract negotiation, project planning and product costing

SUPERVISORY RESPONSIBILITIES

This position will not specifically direct the work of other employees, they will lead project teams and use good leadership tools to lead the team to successful completion of assigned tasks.

QUALIFICATIONS AND EXPERIENCE REQUIRED

Education required: Bachelor’s degree in engineering or technical discipline is required.

Experience required: 7 years of program or customer project management experience in an aerospace manufacturing business is required.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED AND/OR PREFERRED

The knowledge, skills and abilities required and/or preferred for this position are listed below. This list is not all inclusive and may be amended by Northstar, from time to time.

Excellent leadership and communications skills throughout all organizational aspects.

Resilient and able to drive projects effectively against demanding targets in a complex, multi-disciplined environment

Comfortable operating in the midst of sophisticated technical activity, while retaining sharp focus on business outcomes

Excellent decision maker, problem solver, and organizational skills

Excellent verbal and written communication skills with the ability to communicate effectively with internal and external customers

Demonstrated proficiency with MS-Excel, MS-Powerpoint, and ERP Systems

Responsible for overall compliance, cost and schedules of assigned projects

Develops and maintains relationships with customers, stakeholders, peers, and partners

Productive and positive interface with other departments

PHYSICAL REQUIREMENTS

The physical requirements of this position are listed below. This list is not all inclusive and may be amended by Northstar, from time to time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.

Frequent sitting, standing, walking, talking, hearing, seeing, writing and typing

Occasional lifting of up to 30 pounds

Occasional reaching, climbing, balancing, stooping, kneeling, crouching, pushing, pulling, fingering, grasping, feeling, twisting and bending

Occasional exposure to moving mechanical parts, fumes or airborne particles

Occasional exposure to moderate noise

The ability to wear proper personal protective equipment, including earplugs, safety glasses, safety shoes, etc.