We are seeking an energetic, operational minded Office Manager to join our team at the Atwater at Nocatee, a luxury community in the Ponte Vedra, FL area. We build our teams with talented, motivated people who have a passion for service and the drive to create an outstanding living environment for our residents.
The Office Manager's primary function is to support the Community Manager with the overall operations of the community. Particular focus on data entry, record retention, and complaince. Additionally, the Office Manager will focus on customer service, resident retention, and the fiscal success of the community. The Office Manager will also be expected to support of activities programs, act as the first point of contact for people visiting the property, and have the ability to step in and lease when needed.
RESPONSIBILITIES
The responsibilities that are listed below are not all inclusive; however, they are indicative of the type of responsibilities normally performed by the Office Manager:
Assist in preparation of all necessary packages for move-ins and move-outs
Assist in the input of all data into computer system such as Yardi and the CRM
Handle monthly rent collections
Assists with Accounts Payables, Accounts Receivables, Aged Receivables, etc
Problem solve issues/concerns for residents
Communicates all problems and makes recommendations to the Property Manager
Actively participate in community held activiites/events
Assist with leasing efforts by making calls, sending emails, and scheduling and conducting tours.
QUALIFICATIONS
Previous office management experience required
Yardi and CRM experience highly preferred
Superior customer service skills
Strong organizational, management, and teamwork skills
Solid administrative skills - knowledge of Microsoft Office products, i.e. Excel, Outlook, Word, PowerPoint, Publisher
Ability to handle finances and work within a budget; attention to details
Professional image compatible with Allure Lifestyles - positive attitude, energetic, assertive, and ability to serve as a role model for subordinates
Demonstrates integrity on personal and professional level
Ability to solve problems involving residents, personnel, emergency situations, etc
Ability and willingness to substitute for any position at the site
SCOPE + COMPENSATION
Minimum forty hours per week; additional hours including nights and weekends as required. Regular schedule to be consistent with established hours of operation
Hourly base (based on experience) + monthly and quarterly commissions
Benefits package including medical, dental, and vision plans
401k plan with employer match