Quality Review Supervisor

Job Requisition ID: 45442

Opening Date: 04/29/2025

Closing Date: 05/12/2025

Agency: Department of Human Services

Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option: Health and Human Services

Bilingual Option: None

Salary: Anticipated Salary: $9,250 - $11,250 per month ($111,000 - $135,000 per year)

Job Type: Salaried

Category: Full Time

County: Sangamon

Number of Vacancies: 1

Bargaining Unit Code: None

Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

Work Hours: 8:30am - 5:00pm, Monday-Friday; 1-hour unpaid lunch

Work Location: 600 E Ash St, Springfield, Illinois, 62703

Division of Developmental Disabilities

Quality Management

Quality Review-Unit A

*** MUST APPLY ON OUR WEBSITE (Please copy and paste the link to your browser)

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Developmental Disabilities is seeking to hire a Quality Review Supervisor to direct professional staff conducting on and off-site random and scheduled assessments of certified, licensed operated and/or funded developmental disabilities service agencies (including, but not limited to community integrated living arrangements, Community Living Facilities, Community Day Services and intermediate care facilities for individuals with intellectual/developmental disabilities), pre-admission screening agencies and independent service and support advocacy agencies, to determine the level of compliance with applicable developmental disabilities rules and best practice criteria.

Essential Functions

• Serves as Quality Review Supervisor.

• Serves as a full line supervisor.

• Directs specialists in the provision of comprehensive technical assistance to agencies evidencing difficulty in meeting standards.

• Develops training, provides direction, and coordinates staff development activities to enhance skills and tools to conduct assessments, prepare corrective action plans and provide technical assistance to developmental disabilities service agencies.

• Reviews and approves correspondence and reports of findings and recommendations for community agency reviews.

• Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.

• Requires three (3) years responsible administrative experience in a health or human services organization.

Preferred Qualifications

• Two (2) years of professional experience as a trained individual working with individuals with developmental disabilities.

• Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.

• One (1) year of professional experience conducting random assessments of licensed operated institutions.

• One (1) year of professional experience communicating with both internal and external stakeholders.

• One (1) year of professional experience developing training for staff.

• One (1) year of professional experience conducting reviews, analysis and service quality assessments for the health, safety and welfare of individuals.

• One (1) year of professional experience reviewing proposed rules, regulations, legislation, and policies for impact on quality assurance issues.

• One (1) year of professional experience projecting budget expenditures and verifying funds are available in a private or public organization.

Conditions of Employment

• Requires a valid driver’s license.

• Requires the ability to travel in the performance of job duties.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

• 3 Paid Personal Business Days annually

• 12 Paid Sick Days annually (Sick days carry over from year to year)

• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years

• Flexible Work Schedules (when available dependent upon position)

• 12 Weeks Paid Parental Leave

• Deferred Compensation Program - A supplemental retirement plan

• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

• 5% Salary Differential for Bilingual Positions

• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx