Senior Sales Account Manager

DUTIES:

The Senior Sales Account Manager will meet monthly, quarterly, and annual assigned sales quotas for revenue growth & strategic objectives in assigned territory or assigned accounts.

Maps out Key Account organization & develops relationships with key decision makers to understand what is required to add value, win new business, & exceed expectations.

Serve as the escalation point and manager of support & service escalations.

Provide reporting to cross-functional areas and senior management

Meet and maintain company expectations for average sales pricing & profitability.

Completes customer/prospect account plans that meet company standard.

Maintains high customer satisfaction ratings that meet company standards.

Increase the sales volume for assigned products and markets assuring consistency with the businesses marketing strategies, goals, and targets.

Work closely with the North American Sales Manager & the Product team implementing strategic projects that focus on profitable growth of the business to include price adjustments, new product implementation, & contractual negotiations.

Identify and develop customers for existing products to profitably increase sales to meet and exceed business growth targets.

Utilize technical expertise in products, processes, and applications to accelerate qualification of existing and new products at potential customers.

Identify, analyze, and provide timely and accurate market information, such as competitive situation, market evolution, and pricing dynamics,.

Maintain up-to-date record system for accounts, products, and distributors to have continuity of strategy on file.

Handle current and potential customer queries and develop innovative solutions for complex problems.

New business leads & contact prospective strategic clients to promote reliability products and services.

Qualifications:

Bachelor Degree is required; a Master's degree would also be a plus.

Roughly 10+ years of experience in professional sales & account management with an emphasis on retaining key accounts, penetrating deeper into existing accounts and the development of new business.

A proven successful work experience in medical device or healthcare sales (device, connected device, bio-tech, digital health).

The ability to develop relationships with key strategic decision-makers and managing the sales process.

Ability to continuously multi-task, be self-motivated, be very organized, and extremely detail-oriented with every task at hand, showcasing a great follow-through skillset

An ability to think critically and strategically while considering the needs of both the customer and company.

Skilled in establishing efficient communication channels and liaising between strategic clients and internal departments.

Expert knowledge and application of strategic, tactical, and consultative selling principles in a complex sales environment.

Strong analytical skills, including market strategy, customer requirements and success factors, and a value-based selling process.

Advanced communication skills, both verbal and written, with the ability to create impactful presentations.

Negotiation, contracting, and problem-solving skills.

Ability to travel by Air and Car throughout the Midwest Region.