Automotive Service Advisor - Hyundai of Trenton

AUTOMOTIVE SERVICE ADVISOR: Our Service Advisors take ownership of the customer experience in the service lane and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. Immediate opportunity for the right candidate looking to take their career to the next level.

We are seeking a candidate who is well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by:

Promptly and professionally answering service calls, and setting and confirming appointments

Accurately and thoroughly writing repair orders

Acting as a reliable, responsive liaison between the technician and customer

Patiently and thoroughly assisting our customers through the service process.

Collaborating with team members for loaner availability, proper warranty processing and disclosure

WHAT WE OFFER:

Medical, Dental, and Vision Insurance

401(k) Savings Plan

Ongoing professional development

Family-friendly and inclusive culture

Career growth and internal promotions

Custom and competitive wage plans

Sundays off to create a schedule that allows you a job and a life

RATE OF PAY:

Expected Rate of Pay: $80-$100k for the right, driven person

OUR EXPECTIONS:

Nissan Certified

3-5 years Service Advisor/Writer experience

Proficient with NNAnet

DealerTrack experience preferred

XTime experience preferred

A strong record of positive customer satisfaction results

Good organization skills and a friendly personality

Fantastic communication skills

A professional personal appearance

A team-oriented and self-motivated attitude

The ability to work with little supervision

A clean driving record

Auto Services Unlimited “ASU” is an Equal Opportunity Employer. ASU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, noon-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are determined based on qualifications, merit, and business need.