Client Leader
Description:
Client Leader Higher Education
Since 1937, BHDP has designed intelligent and innovative spaces for some of the most recognizable corporations, universities, and retailers in the world. In fact, you can’t help but notice this passion for place, for experience, and for inspiration when viewing our portfolio of work. With offices in Cincinnati and Columbus, OH and Charlotte and Raleigh, NC, BHDP has created a nationally recognized practice focused on delivering strategic results for our clients.
Your Role + The Opportunity
As the Client Leader, you have the opportunity to play a key role in shaping our Higher Education market. The Client Leader is responsible for both growing existing client relationships within the market and identifying, establishing, and developing new strategic relationships with new clients, who together, will build the foundation for the market. In addition, the Client Leader will serve as a thought leader within the market and provide new innovative perspectives to the clients and the firm related to the Higher Education market.
The Role Priorities
Achieve targeted sales goals defined by the Market Leader in support of the Market Business Plan
Identify and develop strategic targeted relationships with multiple new and existing client decision-makers.
Act as the client relationship lead, establishing multiple high-level points of contact and developing an understanding of the client's business goals and objectives.
Serve as the expert and advocate for the services provided by BHDP, which differentiate our firm from others and align with the client’s business goals and objectives.
Lead the process to prepare responses to Requests for Proposals, across multiple internal partners.
Partner with the Market Leaders and Operations Directors to coordinate consultants and internal team selection to support new projects and opportunities secured.
Build a business leader network with key industry influencers.
Practice continuous learning behaviors to develop a thought-leading voice in the Higher Education market that builds credibility as an expert with new and existing clients.
Build and share strategically relevant expertise in the market and design sectors.
Proactively provide perspective and strategic recommendations to clients, adding value to their business as a trusted partner and advisor.
Present BHDP market-focused thought leadership at professional national organization conferences attended by existing and prospective clients.
Travel expectations will vary for this role with an anticipated range of 30% - 40% of the time.
Skills + Qualifications
Ten or more years of experience in the design, architecture, or construction field is required
A degree in architecture and registration is preferred but not required.
5 or more years of Higher Education industry expertise is required.
Strong client relationship-building experience.
Demonstrated ability to take initiative and be a self-starter is important.
A drive to achieve extraordinary and consistent results.
Candidates must possess the ability to demonstrate organizational savvy and build strategic relationships.
Experience with the Sander Sales Process is preferred.
Life at BHDP
Our comprehensive benefits package includes a competitive salary, medical, dental, vision, disability, flexible spending accounts, paid holidays, and paid time off. We also offer a 401K with a yearly company match contribution and a yearly Incentive Compensation pay-out that aligns with our commitment to rewarding our high-performing professionals.
BHDP Architecture is an Equal Opportunity Employer. Individuals with disabilities and protected veterans are encouraged to apply.
This position description is prepared to provide a general understanding of the position's responsibilities. It does not include a comprehensive list of activities, duties, success factors, or responsibilities required for a specific employee. Success Factors, duties, responsibilities, and activities may be modified or augmented at any time with or without notice.