Inside Sales Associate - Federal

Copper River Information Technology is seeking an experienced and motivated Federal Inside Sales Associate to provide direct support to the sales team in the ongoing development of existing and prospective customers. This position will perform a variety of sales, clerical and administrative activities to support the sales department.

Responsibilities (include but not limited to):

Collaborate with account executives to determine essential strategic approaches for sales

Contact customers prior to and following sales engagements to ensure ongoing customer satisfaction and resolve any complaints

Coordinate and manage lead generation efforts and campaigns

Create customer quotes and contracts

Create and deliver qualified meetings & opportunities to Account Executives where appropriate

Maintain and expand the company's database of prospects

Drive demand generation campaign and lead qualification process with cold calls and like methods

Identify decision makers amongst the targeted leads to start sales process

Recommend items needed by customers to increase customer satisfaction and improve transaction profitability

Support the reseller communication channel throughout the sales interval

Attend sales group meetings concerning sales targets or forecasts, reporting on market situation

Coordinate with procurement for status on orders, ensuring the delivery commitments are met

Emphasize service or product features and benefits, discuss credit terms, quote prices, and prepare sales order reports or forms

Capture accurate and complete information in Customer Relationship Management system (CRM)

Remain current of consumer preference by attending sales meetings, vendor training, and trade shows

Process sales data, sales progress reports and other sales related records and reports

Answer routine product questions and direct questions to appropriate sales personnel

Support marketing efforts such as trade shows, exhibits, and other events

Qualifications:

Education

Bachelor's in Marketing, Business Administration, Economics, Technology, or Finance OR 4 years business experience equivalent

Required Knowledge/Experience

2-5 years of experience with inside sales or sales support experience

Strong customer service orientation with the ability to build effective relationships and partner

Prior experience with NASA SEWP and other GWAC Federal Contracts would be preferred

Demonstrate knowledge of Federal Government procurement processes and trends

Expert in the Microsoft Office Suite (PowerPoint, Excel, Word, Outlook), with proficiency in database management (CRM)

Strong analytical thinking and problem-solving skills

Strong written and oral communication skills

Ability to manage time effectively and meet deadlines

Must be resourceful, well organized, highly dependable, efficient and detail oriented with follow up skills

Comfortable performing multifaceted projects in conjunction with day to-day activities

Ability and willingness to adapt to changing priorities and requirements

Physical Requirements

Required to lift and move tradeshow boxes and materials

About Copper River & The Native Village of Eyak:

Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River's Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.

Benefits

Comprehensive medical, dental, and vision coverage

Flexible Spending Account - healthcare and dependent care

Health Savings Account - high deductible medical plan

Retirement 401(k) with employer match

Open leave policy and paid holidays

Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, regular associates at Copper River.

Disclaimer:

The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.