Adventureland Park - Barback

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Barback will convey a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.

We are currently looking for a:

Adventureland Park - Barback

Roles & Responsibilities:

Greet guests in a friendly and professional manner as they approach the bar

Keep the bar stocked with liquor, syrups, glasses, napkins and all other necessary items before and during service hours.

Prepare garnishes, refill ice wells, change beer kegs, and restock napkins and straws.

Store and stock refrigerators, ice machines, cups, straws, napkins and other service items as needed

Understand and comply with all state and local health department standards

Maintain professional appearance and adhere to uniform standards

Clean up the spills, remove the glassware and organize the counter.

Collaborate with managers, kitchen staff and security personnel to ensure efficient service to customers.

Assist with general maintenance situations in and around the bar, like cleaning up broken glass or resolving clogged drains.

Maintain a knowledge of the menu items and assist guests by explaining how various menu items are prepared

Adhere to all bar related TIPS training protocols

Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed

Assist with to-go orders between kitchen and guests, as needed

Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities

All other duties assigned by leadership

Education and Experience:

No education requirements for this position

Previous work experience is not required

Previous experience with alcoholic beverage serving and associated regulations would be helpful

Must be Bartender/Server Certified (TIPS) or become so within 30 days of hire, when required by state and local guidelines.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

Must be at least 18 years of age to comply with Iowa Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Ability to work until later hours of the night

Must have reliable transportation to and from your scheduled shift

Ability to comply with all uniform policies

Ability to refrain from on-the-job consumption of alcohol

Must possess safety-oriented mindset and understand the importance of complying with all state, and local beverage preparation and serving regulations

Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

Ability to stand, walk, and remain on feet for majority of the workday

Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders

Ability to withstand heat and humidity from food preparation equipment

Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more

Ability to consistently use hands to grasp, control, move objects/tools

Ability to use step stools, as needed

Working Conditions:

This role will be based in one or more F&B and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments

Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Subject to frequent handling of cleaning chemicals and detergents

Subject to frequent interruptions and requests that may require reprioritization of activities

Team member benefits:

Working at Adventureland Resort is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland Resort employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

Flexible schedule

Ability to cross-train and learn unique skills across various departments

Free admission to Adventureland Theme Park/Waterpark and all Palace Entertainment parks on your days off

Invitations to exclusive company-sponsored employee events throughout the season

Do not miss the chance to spark your career now!

Do not miss the chance to spark your career now!