Director of Software Engineering

Software Engineering Director

Employee Role, Sandy, Utah

RedStream Technology is recruiting a Software Engineering Director to work for our client, an international financial services firm.

Our client is looking for a dynamic Engineering Director specializing in ServiceNow, IRM (Integrated Risk Management) to join the team that crafts, develops, and supports critical components and platforms for new products being launched. The person in this role will own the workload and priority of the engineering teams as well as relationships with product owners, business teams, and third-party product vendors.

This opportunity calls for an enthusiastic engineering leader with expertise and interest in the ServiceNow Platform. Someone that can inspire engineering teams to implement a maintainable and efficiently operational Integrated Risk Management platform within the ServiceNow ecosystem and integrate seamlessly with other products in the Google Cloud Platform. Beyond engineering focused talents, we are looking for someone that enjoys improving cross team cohesion, federated decision making, and mentoring for precise communication and agreement.

Responsibilities:

Provide hands-on engineering leadership to the team for implementing and operationalizing ServiceNow Integrated Risk Management (IRM) platform.

Define the architecture and infrastructure for ServiceNow IRM platform.

Implement and Integrate the platform with the firm’s internal capabilities.

Coordinate and collaborate with multi-functional teams (authentication, infrastructure, data, etc) for operational aspects of ServiceNow.

Establish upstream and downstream integrations using ServiceNow Integration Hub.

Platform support, maintain observability metrics, resiliency and business continuity.

Data management, storage and data protection.

Define release cycles, CI/CD approach and governance routines for the platform and oversee ongoing continuous deployment.

All stages of the software delivery life cycle for the ServiceNow platform.

Collaborate with business, product, and technology partners to solution complex technology and functional needs of the platform.

Stay ahead of the vendor releases and take the ServiceNow platform through patching and upgrade cycles.

Influence the product roadmap of ServiceNow to enable important platform level features.

Mentor, Coach, and Inspire engineers.

Advocate for ServiceNow standard process to internal business partners.

Required:

Bachelor’s degree or equivalent experience in computer science, or a related field - advanced degree preferred.

10+ years of technology leadership in a highly regulated environment.

Significant experience of delivery of complicated Governance, Risk and Compliance platforms.

Experience with ServiceNow IRM offerings.

Excellent knowledge of Common Service Data Model (CSDM 4.0) and ServiceNow Configuration Management Database (CMDB) structure.

Beneficial Experience:

Archer.

Google Cloud Platform.

US Regulated Financial Services experience.