Insurance Collections Specialist

Job Description

Cypress Health Partners is a leading provider of outpatient physical therapy in the Northeast, offering exceptional MSK care through our regionals brands Bay State Physical Therapy, MVPT Physical Therapy and MCR Chiropractic. We are a provider owned and operated company and are devoted to the health and wellbeing of our patients. Offering exceptional, innovative chiropractic and physical therapy services, our dedicated professionals strive to restore each individuals maximal function.

We are searching for anInsurance Collection Specialistto join our team! This role will have specific focus on chiropractic billing and collections.

Responsibilities:

Reviews denials on an explanation of benefits (EOB) statement or in Raintree and works on issues until resolved.

Logs on to insurance website/portal (if available) to investigate insurance denials and rejections.

Submit appeals via mail, fax, online portal

Submits any required documentation to insurance companies as requested

Researches the claims for information to process bills in a timely manner

Communicate directly with insurance companies, adjustors, and patients on a regular basis

Corrects any errors and resubmits all unprocessed or returned claims to insurance companies

Answers incoming calls to the billing department on scheduled days

Escalates issues to supervisor

Maintains the highest level of privacy in accordance with HIPAA requirements and laws.

Skills:

Oral/Written Communication Skills

Filing

Computer Literacy

Experience:

High School Diploma or equivalent. Associate's degree preferred.

3 years of experience required performing medical billing.

Strong technical knowledge in one or more areas of commercial insurance, government insurance, workmans compensation, motor vehicle liability, general liability, and claims processing systems.

Knowledge of medical and insurance terminology.

Knowledge of coordination of benefits.

Ability to speak confidently over the phone

Basic knowledge of Microsoft Excel and Word.

Ability to provide quality customer service to all parties.

Demonstrated knowledge of state laws and insurance statutes.

Excellent interpersonal and verbal/written communications skills.

Highly motivated, self-starter, organized and detail oriented.

Ability to work well individually, as well as part of a team.

Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change.

Cypress Health Partners is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Full-time