HR Generalist

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit

About the Role:

Hims & Hers is seeking an experienced HR Generalist to join our People Operations team. This role will be based out of our Ohio facility and support both our Ohio and New Jersey Facilities. As an HR Generalist on the People Ops team, you’ll use your eye for detail and enthusiasm for process improvement to provide Hims and Hers a world-class employee experience. You’ll also apply your systems savvy and analytical thinking to continually improve our People processes and devise ways to better utilize our core tools. Finally, you’ll provide employees the information they need to thrive, helping them navigate our people processes & programs, and supporting them throughout their employment at Hims and Hers. The individual in this role will also provide support to the whole organization as needed.

Location and shift:

This position is located in New Albany, OH. You must work onsite Monday-Friday.

The shift is 9:00am -5:00pm EST

You Will:

Partner with the Generalist and HRBP Team to drive a smooth process and manage all backend support functions.

Triage employee inquiries and direct them to the right resource or subject matter expert as necessary.

Serve as the primary point of contact for employee inquiries onsite and provide timely resolutions and guidance, handle basic employee relations issues and escalate to onsite HRBP as appropriate.

Partner with the on-site HRBP and remote HR Manager on special projects

Serve as a resource for employees on HR-related matters, such as company policies, benefits, and compliance.

Run regular and ad-hoc reports related to turnover, performance, employee demographics, and other key metrics for the business and provide analysis.

Partner with the Payroll team to ensure new hires, employee changes, and terminations are processed in a timely manner.

Oversee the onboarding process, including conducting New Hire Orientation, completing background checks, I-9 review, and E-Verify, while ensuring a positive and smooth new hire experience.

Maintain and update employee data in the HRIS, ensuring accuracy and confidentiality.

Oversee employee changes throughout the entire process, ensuring all necessary documentation is completed and required approvals are obtained at each stage.

Ensure the facilities are compliant with all labor and state laws and maintain the labor law posters for each facility.

Respond to employment-related mail inquiries & notifications within the timeframes provided per state.

Manage the offboarding process for respective client groups, including conducting exit interviews, handling termination paperwork, drafting separation agreements as needed, and ensuring compliance with applicable laws.

Regularly review and update the organizational structure to reflect employee changes, new hires, and departmental reorganizations, ensuring accuracy and clarity.

Manage our employee training program onsite in partnership with key stakeholders.

You Have:

3+ years of relevant experience in Human Resources; ideally in a fast-paced, high-volume environment

Excellent attention to detail, with the ability and patience, to audit and dive deep into data to determine patterns and check for inaccuracies

Demonstrated client-service orientation, with a clear, approachable, and friendly communication style and customer service approach

Effective interpersonal, teamwork, and organizational skills

Experience with Excel or Google Sheets in a professional environment

Experience with using data systems and tools; experience using HRIS systems

Strong analytical skills, proven ability to execute processes, and a flexible approach to problem-solving

Our Benefits (there are more but here are some highlights):

Competitive salary & equity compensation for full-time roles

Unlimited PTO, company holidays, and quarterly mental health days

Comprehensive health benefits including medical, dental & vision, and parental leave

Employee Stock Purchase Program (ESPP)

401k benefits with employer matching contribution

Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.