Social Work Supervisor (Adult Services)

Salary : $60,444.80 - $69,513.60 Annually

Location : Winston-Salem, NC

Job Type: Full Time

Job Number: 08178

Department: Social Services

Division: Adult

Opening Date: 05/02/2025

Closing Date: 5/14/2025 11:59 PM Eastern

General Statement of Duties

The Forsyth County Department of Social Services is seeking an In-Home Services Social Work Supervisor for the Adult Services Division.

Distinguishing Features

The supervisor of the Adult In-Home Services Unit is responsible for the work of five Social Workers and one Transportation Aide. The social workers provide In-Home Services case management. The case management provided includes coordination of In-Home Aide services, Medicaid Administrative Claiming, Meals-On-Wheels, Adult Day Care/Adult Day Health, Representative Payee services and rotation for General Services Intake. The Social Workers assist the general public with accessing resources to meet various needs. The supervisor will oversee the assessment of clients, and the subsequent referral and coordination of services which are provided by subcontractors to include Home Health agencies, Adult Day Care/Adult Day Health facilities, and other community organizations. The supervisor in this position is also responsible for the authorization of payments of invoices submitted by subcontractors. In addition, the supervisor oversees the non-emergency transportation services provided to clients.

This position calls for the ability to work in a fast-paced, evolving environment with multiple programs. A fleet of county vehicles is available for home visits.

Minimum Education and Experience

Minimum requirements include Graduation from college with a four-year degree in social work, human services field or related curriculum and four years' experience in the human service field, rehabilitation counseling, pastoral counseling, group work, or community organization.

A higher education level may be considered as a substitution for all or part of the experience requirement.

Must possess a valid driver's license as it may be necessary to make home visits, to assist with transportation to medical appointments and on essential errands.

Essential Duties and Responsibilities

The Social Work Supervisor responsibilities include but are not limited to:

Directing and assigning the work of the In-Home Services Unit with accountability for employees' work, to best utilize manpower and other resources.

Examines the work of direct reports for productivity, quality, and timeliness to determine compliance with federal, state, and agency standards, policies, and goals.

Plans with division management, the short and long-range work operations, priorities, and goals within the In-Home Services Unit.

Evaluates unit management/performance and resources to optimize efficiency and effectiveness, identifying opportunities for operational improvements as applicable.

Regularly meets with the unit to review program objectives and service delivery needs, providing information to and receiving information from staff.

Skills needed:

1. Demonstrates/Possesses knowledge of methods and principles of onboarding, supervision, and training for human services professionals.

2. Demonstrates knowledge of social work principles, techniques, and practices and their application to specific casework and community problems. 3. Possesses knowledge or demonstrates experience with providing service to vulnerable, disabled, and elderly adults and the resources to meet their needs.

4. Possesses knowledge of the laws, policies, and guidance that govern social work programs applicable to adult services.

5. Demonstrates the ability to express ideas clearly/concisely both verbally and in writing.

6. Demonstrates the ability to plan and execute work effectively, independently, and with minimal supervision.

7. Demonstrates the ability to collaborate effectively with staff across multiple disciplines and agencies.

8. Demonstrates a willingness to receive and apply guidance from the supervisor and members of executive leadership.

9. Demonstrate the ability to initiate and maintain community partnerships with other public and private organizations.

10. Possesses knowledge or demonstrates experience working with contracted providers, management of invoices and/or accounts payable(purchasing).

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These links do not apply to positions that are Part Time, no benefits.

01

The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.

Yes I understand and agree

No I do not agree

02

Please select your highest level of completed education.

Some High School

High School Diploma or GED

Some College, Trainings, Certifications

Associate's Degree

Bachelor's Degree

Master's Degree or Advanced Degree

03

Do you have a Bachelor's degree in Social Work, Adult education, Public Administration or a related human services field and at least four years of progressively responsible experience in training, planning, consulting or management?

Yes

No

04

How many years of supervisory experience do you have?

Less than 1 year

1 year to less than 2 years

2 years to less than 4 years

5 years or more

05

How many years of experience do you have working in the social work or human services field?

0 to 2 years

2 to 4 years

5+ years

06

How many years of experience do you have working with the aging population and disabled adults?

0-1 years

2-4 years

5 or more years

07

How many years of experience do you have working with computer programs?

0-1 years

2-4 years

5 or more years

08

Please select the computer programs and software in which you are proficient. Select all that apply.

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Gmail

Google Drive

Google Documents

Google Sheets

Google Slides

DocuWare

NCFAST

None of these

Required Question