Agency On Aging Program Coordinator

IMPORTANT NOTICE: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.

The Aging and Disability Services Division (ADSD) in the Department of Human Services (DHS) is seeking an experienced professional to manage its Area Agency on Aging (AAA) program for the County. This position will oversee all Older Americans Act funded programs, and execute the annual Area Plan state contract with the Virginia Department of Aging and Rehabilitative Services (DARS). In addition, this position oversees the Aging and Disability Resource Center (ADRC), the intake unit for all AAA programs that assesses client needs and links them to other services.

About the Program:

The AAA is responsible for implementation and evaluation of Older Americans Act programs in support of ADSD. AAA program oversight includes: Nutrition (Home-delivered, Congregate), Transportation, In-home services (Community Living Program), Legal Services, Money Management, Long-term Care Ombudsman, Caregiver Supports, VICAP Medicare Counseling and the Aging and Disability Resource Center ("ADRC"). The ADRC serves as the No Wrong Door entry point for clients of the Community Supports and Coordination Bureau ("CSCB") within the division. In addition to assessing client needs and linking them to other services, staff in this unit serve as Options Counselors and Service Coordinators providing direct clinical services, crisis intervention and stabilization, and short-term case management.

Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs. To learn more about DHS and ADSD services, please click here.

Responsibilities

Specific duties include:

Planning, developing, and initiating programs funded by the federal Older Americans Act and monitoring contracts with agencies/subcontractors that provide services for older adults, in collaboration with other programs operated by ADSD;

Overseeing all AAA programs, including the ADRC and collaborating with County partners and community agencies who serve older adults and caregivers to identify and address client and community needs;

Supervising front-line clinical and administrative staff to include assigning, reviewing, evaluating work performance and providing clinical guidance on complex, difficult cases;

Developing policies, procedures and programs to create a comprehensive, coordinated system of home and community-based care;

Overseeing the development and monitoring of a multiple-funding source budget while interpreting federal and state regulations to assure expenditures are made in accordance with guidelines and providing analysis for preparation of the AAA program budget;

Providing staff support to the Commission on Aging, coordinating meetings, ensuring staffing for various committees and events, and preparing reports for the Commission;

Developing Requests for Proposals (RFP's) and grant proposals, writing scopes of work, and overseeing contract services to ensure compliance;

Responding to clients, the community, the County Board, and other elected officials about concerns and issues regarding AAA services;

Evaluating changes in demographic data, policy and budgetary, and industry trends in order to identify service gaps, to develop new programs, and set priorities;

Developing performance measures for programs, evaluating effectiveness of programs and services provided; assisting program supervisors to design quality control procedures and making changes as necessary to increase effectiveness; and

Reviewing current legislative events or regulatory requirements as they occur to assess impact on the AAA's and Division's programs and ensuring that programs comply with internal and external regulations and requirements. Qualifications

Minimum: A Bachelor's degree in Social Work, Counseling, Psychology, Gerontology, Public Administration or a closely related field plus extensive experience managing a network of services and supports for specific populations, administering public programs or managing social work services. A Master's degree is preferred.

Substitution: A combination of education and required experience that demonstrates a thorough knowledge of the issues and services related to aging and older adult (60+) populations may substitute for the education requirements on a year for year basis.

Desirables: Preference may be given to candidates with experience in one or more of the following:

A Master's degree in Social Work, Counseling, Psychology, Gerontology, Public Administration or a closely related field;

Program management including analysis and strategic planning of a wide range of long-term services and supports for adults (age 60+), vulnerable populations and caregivers;

Experience providing direct clinical services, crisis intervention and stabilization, and short-term case management to older adults with high acuity needs (i.e. homelessness; serious mental illness; risk of abuse, neglect and exploitation);

Experience in an Area Agency on Aging, development of budgets and reports for the state unit on aging, fiscal management and budget experience;

Experience utilizing PeerPlace database, the required system of record for all Area Agencies on Aging in Virginia;

Staffing/participating on advisory boards, and/or and ability to analyze community viewpoints and incorporate them into effective program and planning activities; and/or

Public speaking, event planning/coordination outreach and community organizing.

Special Requirements:

A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.

Applicant must possess, or obtain by time of appointment, a valid motor vehicle operator's license from the applicant's place of residence or willingness to use alternative modes of transportation. The applicant must authorize Arlington County to obtain, or the applicant must provide a copy of the applicant's official state/district driving record. An offer of employment may be contingent upon a favorable review of the applicant's driving record. A state of Virginia Central Registry check will be performed.

Additional Information:

Work Hours: 8am to 5pm, Monday through Friday (with some flexibility and teleworking); evening and weekend work is required regularly. Travel to state and regional meetings is required.

This position is a part of an alternative pay program that includes career path and pay-for-performance elements and an extended salary ceiling. Entry level within the band is based on a review of qualifications and experience. Pay potential will be based on performance and employee development.

Completion of the Supplemental Questionnaire is required and a part of the application process for consideration of this position. Do not give "see resume" as a response to questions. Incomplete applications will not be considered.

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