Sr. Cisco VoIP Engineer

Edgewater is seeking a highly experienced Senior VOIP Engineer to lead VoIP initiatives and drive innovation within our customer's organization. As a Senior VOIP Engineer, you will be responsible for overseeing all aspects of VoIP, including the development of resilient telephony environments, implementation of VoIP Zero Trust Architecture, and integration of advanced voice and video telephony solutions. You will play a critical role in right-sizing staff, prioritizing tasks, and ensuring operational excellence across our VoIP infrastructure. This is a leadership position that offers the opportunity to make a significant impact on our organization's communication capabilities. We seek a dedicated professional for a role that involves frequent travel to job locations within a 25-mile radius of UCOR's main office in Oak Ridge, TN. No clearance is needed to start, but you will eventually need to obtain a Q clearance.

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Must be willing to work onsite in Oak Ridge, TN (There is no remote/hybrid option)

We are not accepting agency/1099/C2C inquiries

Bachelor's degree in computer science, information technology, or equivalent, relevant experience.

7+ years of experience in VoIP engineering or related role, with at least 2 years in a leadership position.

Relevant certifications such as CCNA Voice, CCNP Voice, or equivalent preferred.

Knowledge, Skills, Abilities

Expert-level knowledge of telephony environments, routing, and dial plans.

Strong understanding of network protocols, security principles, and VoIP architectures.

Proven track record of successfully implementing VoIP solutions in enterprise environments.

Excellent leadership, communication, and problem-solving skills.