Banquet Captain
$23.00 hour + tips Part time Variable hours/days (must have a valid Driver's License)
Oversee catered functions, in-house and off-site.
Responsible for making the function space visually appealing and presenting the menu offering for the event
Responsible for consistently implementing the service standards and operating procedures in the banquet and catering service
Provide excellent customer service and ensure customer needs are met
Provide unique and creative ideas to enhance meetings & group experience
Should possess in-depth knowledge of food and beverage preparation and presentation
Supervise events and team members throughout service
Guide the banquet servers in the setup of tables and place settings
Be familiar with all current and upcoming event details
Resolve staff and customer concerns quickly and efficiently
Coordinate with the kitchen
Should be able to work under pressure
Scheduling banquet staff, preparing weekly duty charts to correspond with banquet functions, and managing labor monthly with General Manager
Organize transportation of food and equipment to offsite catering events.
Should have experience in operating POS (point of sales) software, Including BEO's
Responsible for banquet staff labor
Responsible for coordination with Kitchen Supervisor to ensure sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned
Speak with others using clear and professional language, and answer telephones using appropriate etiquette