Manager of Operations - US Metro Group

Our client, a highly successful cleaning services company, is seeking an Operations Manager to join their team. As an Operations Manager, you will be responsible for ensuring efficient service delivery, managing staff, maintaining client satisfaction, and driving operational excellence across multiple client sites.

Job Title: Operations Manager

Location: Cypress, CA

Pay Rate Range: $80,000

What’s the Job?

Supervise and coordinate daily cleaning operations across commercial properties (e.g., offices, medical facilities).

Manage and schedule cleaning teams, including hiring, training, and performance evaluations.

Conduct regular site inspections to ensure cleaning standards and client expectations are met or exceeded.

Monitor supply inventories, order materials, and manage equipment maintenance.

Serve as the primary point of contact for client communication, issue resolution, and service improvements.

What’s Needed?

Proven experience as an Operations Manager or in a similar leadership role in the janitorial or facilities management industry.

Strong understanding of commercial cleaning standards, chemicals, equipment, and best practices.

Excellent leadership, team management, and interpersonal skills.

Strong organizational and problem-solving abilities.

Proficient in scheduling and reporting software (e.g., CleanTelligent, Swept, Jobber, etc.)

High school diploma or GED required; Associate or Bachelor's degree in Business Administration or related field preferred.

3–5 years of experience in operations management, preferably in the commercial cleaning or facilities

Spanish speaking is highly preferred

What’s in it for me?

100% paid medical benefits

Paid Time Off

Profit sharing

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Full Time