Account Executive - Medical Sales

Job Description

Do you enjoy being on the road and meeting new people? Are you a goal-oriented individual that likes to close sales? Do you have the initiative to get out there and share with the medical community what SBMF has to offer? If so, we may want to chat with you!

South Bend Medical Foundation (SBMF), a leading anatomic pathology laboratory, is seeking a proactive and customer-focused Account Representative to join our team. The successful candidate will play a key role in managing client accounts, ensuring satisfaction, and driving new business and revenue growth. This position offers an exciting opportunity to build strong relationships with healthcare providers and contribute to the delivery of critical healthcare services.

Duties

Build and maintain relationships with medical practices, hospitals, and healthcare providers.

Serve as the primary point of contact and liaison for assigned accounts, addressing inquiries and resolving issues promptly.

Communicate laboratory offerings, services, and updates to clients.

Identify opportunities for account growth and selling additional services.

New business development, including the rollout of new service lines.

Deliver in-service presentations to educate and inform clients regarding SBMF services.

Collaborate with internal teams to ensure timely and accurate delivery of results and reports.

Monitor client satisfaction and gather feedback for service improvement.

Keep detailed records of client interactions and maintain CRM systems.

Represent the laboratory at industry events, conferences, and client meetings.

Requirements

Bachelor’s degree in business, Healthcare Management, or related field preferred.

Previous experience in customer service, account management, or healthcare sales.

Knowledge of medical, laboratory services and terminology is a plus.

Exceptional communication and interpersonal skills.

Highly organized and detail-oriented, with the ability to manage multiple accounts effectively.

Proficiency in CRM software and MS Office applications.

Willingness to travel locally to meet clients and attend events.Company Description

The South Bend Medical Foundation is committed to serving our community by providing quality and cost effective pathology and blood banking services to hospitals, physicians, and patients!

For over 100 years, SBMF has established itself as a leader in the medical diagnostic industry due in large part to the commitment in the success and professional growth of our employees and our organization.

Our valued employees are just that...VALUED! The South Bend Medical Foundation can offer the opportunity to make a difference in our patient's lives - doing work that means something, that provides purpose and value, both personally and professionally. We offer training opportunities in a variety of areas, excellent benefits and an environment that strives to always put our patients first!"

***To learn more about SBMF, please visit us at ***

Full-time