Contact Ctr - Doc Mgmt Specialist

Job Title: Document Management Specialist Reports to: EHR Manager Department: Document Management FLSA Status: Non-Exempt Job Grade: 4 Version Date: August 18, 2022 General Responsibilities: The Document Management Specialist maintains patient records in electronic and paper format.

This position is responsible for managing incoming documents (fax, mail, and all other physical documents) as required.

Qualifications: Required Qualifications: * High school graduate or GED * Basic computer skills.

* Familiarity with medical terminology.

* Must be able to work independently * Must be able to perform tasks with appropriate speed and accuracy * 3 or more years of experience in a health care environment Preferred Qualifications: * Bi-lingual capability (English/Spanish) * Candidates who do not meet all of the preferred qualifications are encouraged to apply.

Significant Job Functions: * Retrieve electronic documents from Fax Box * Retrieve, print, scan and distribute ED records * Manage Health Information Exchange Portal ED and Inpatient Notifications * Scan and distribute records received * Scan and assign paper records to document management vendor's queue * Create orders and data enter results for various labs, diagnostics, procedures * Track and maintain telephone encounters * Pickup, sort and distribute mail * Answer department phones and assist staff as needed * Manage lab and DI reconciliation queue * Manage and process specific release and obtain requests for records * Manage and process certain correspondence requests such as General Public Assistance forms * Manage and schedule on-site auditors Physical Effort/ Environment: * This is a hybrid position, allowing duties to be performed from home or at a Thundermist site.

* General office environment.

Requires standing, sitting, walking, carrying, and lifting up to 30lbs.

* Ability to ambulate between sites.

Work Schedule Demands: * Hours determined by the manager.

May include 1 evening a week and 1 Saturday a month.

Communication Skills: * Good written and oral communication skills, as well as good telephone skills.

Confidentiality of Information: Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act.

It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information.

Additionally, this role will have access to sensitive agency information.

The incumbent must apply strict confidentiality.

ADA & EEOC Statement: Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.