Operations and Fan Experience Game Day Staff (part-time, seasonal)

Reports to: Sr.

Manager, Fan Experience & Initiatives Direct Reports: None FLSA Status: Part-time, nonexempt, hourly Application Deadline: Rolling Application Work Location: Caesars Superdome & Smoothie King Center, New Orleans, LA Who we are:The mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do and to be a global brand to all of our fans.

We take pride in the growth and success of the entire Gulf Coast region and are committed to leveraging our resources and goodwill to foster meaningful change for the greater good of society and our community.

We celebrate individuality and value all identities and experiences, and value the perspectives of our team members.

Our team members are integral to our success, and we stand beside them through success and hardship.

We make it a priority to make all team members feel included and their opinions be heard.

Together, we win!

Who you are:You want to be part of a team that values community, integrity, excellence, and an organization where people come first and are celebrated.

You love the industry of sports, and are excited by the potential of working for two major leagues, the NFL and the NBA.

You understand and appreciate that New Orleans is a unique city with so much to offer, and you want to be a part of the vibrant community that wants to see it's teams be the best.

You are passionate, driven, and ready to work hard and have fun.

Position Summary: The Operations and Fan Experience Game Day Staff is a part-time seasonal position for the New Orleans Saints and New Orleans Pelicans Business Operations and Fan Experience Department.

The purpose of this position is to assist in the preparation, coordination, and management of all New Orleans Saints and New Orleans Pelicans affiliated games and marquee events.This role is part-time, seasonal and is expected to work all New Orleans Saints and Pelicans home games.

This position is based at the Caesars Superdome and the Smoothie King Center in New Orleans, LA.

What you will be doing:• Assist the Operations Department with operational and logistical needs to effectively and efficiently manage a professional football and basketball affiliated events• Assist the Fan Experience Department with guest experience related matters during all Saints and Pelicans home games in a timely and professional manner• Contribute to the coordination and execution of event setup, breakdown, clean up, and conversions associated with various team-affiliated events.

This execution will include marquee events like Saints Training Camp, a full preparation day prior to each New Orleans Saints home game along with other potential setup days in the week leading up to games (including playoffs), and New Orleans Saints and Pelicans home games (including playoffs) • Ensure proper adherence to the credentialing system for all events • Engage with fans to provide exceptional customer service while providing an elevated fan experience at all Saints and Pelicans home games and special events• Develop and maintain an extensive knowledge base about the facilities (gate entry, ticket scanning, concession stands, seating locations, activations, amenities, etc.) to provide high-level fan satisfaction• Provide assistance with special projects and events as needed • Other tasks as assigned What you'll bring: • Must be available to work all Training Camp practices and setup, a full setup day prior to each New Orleans Saints home game along with other potential setup days in the week leading up to games (including playoffs), and New Orleans Saints and Pelicans home games (including playoffs)• Experience with a sports team, athletic department, and/or event operations (preferred but not required) • Exceptional customer service and teamwork skills • Dedication, strong work ethic, self-motivated • Outstanding leadership and time management skills • Superior communication, problem solving, responsiveness, follow up, and technological skills • Flexibility to work various hours including nights, holidays and weekends • Must be able to lift 25+ pounds • Must be able to provide own housing and transportation