Client Account Representative

Job Description

Company Description

About Us

Bela Brand Bat is a fast-growing and innovative company dedicated to delivering premium branding solutions to a diverse client base. Our mission is to help businesses establish a powerful and lasting presence in the marketplace. At Bela Brand Bat, we value creativity, strategic thinking, and a commitment to excellence in everything we do.Job Description

Job Description

We are currently seeking a Client Account Representative to join our team in Columbus, OH. This role is ideal for a detail-oriented and client-focused professional who excels in communication and relationship management. You will serve as the main point of contact for assigned accounts, ensuring client satisfaction and retention while identifying opportunities for growth and improvement.

Responsibilities

Manage and nurture relationships with assigned client accounts

Serve as a primary contact for client inquiries, concerns, and service requests

Coordinate with internal departments to meet client needs and expectations

Track account performance and prepare regular reports for clients and management

Ensure timely and successful delivery of solutions according to client objectives

Identify opportunities for account growth and recommend improvements

Maintain accurate records of interactions and updates in company systemsQualifications

Qualifications

Bachelor’s degree in Business, Communications, or related field preferred

Proven experience in account management, customer service, or a related role

Strong communication and interpersonal skills

Ability to manage multiple accounts and prioritize tasks efficiently

Attention to detail and strong organizational skills

Proficiency in Microsoft Office Suite and CRM tools

Self-motivated with a proactive approach to problem-solving

Additional Information

Benefits

Competitive annual salary ($50,000 - $55,000)

Opportunities for professional growth and advancement

Collaborative and supportive team environment

On-the-job training and skill development

Full-time, consistent schedule

Full-time