Applications Engineer

Job Description

Department: Sales Factory Automation

Job Status: Full Time

FLSA Status: Exempt

Reports To: Team Lead

Grade Level: Entry/Mid

Amount of Travel Required: 40-60%

Job Type: Regular

Positions Supervised: None

Position Summary

Responsible for customer relationships and managing customer programs, making sure to meet all TDK and Customer goals and initiatives for Factory Automation Group.

Essential Functions

Communication and Reporting. 10.0 Interact with all levels of management and employees on an ongoing basis to gather information, discuss/resolve issues, and present reports and recommendations.

Technical Information. 10.0 Provide technical information to customer.

Marketing Plan. 5.0 Plan the marketing mix and marketing effort supporting the Company mission and strategy. Includes establishment of targets for the control of marketing functions on both a long and short range basis.

New Product Development to the customer. 10.0 Interact with customers throughout the product development and introductions process.

Sales Planning. 5.0 Plan and/or implement sales strategies.

Product Support. 45.0 Support activities of load port customers in the field.

Product Support. 15.0 Provide support of AFM-15 and MDM-50 in the field.

Position Qualifications

Accountability – Ability to accept responsibility and account for his/her actions

Communication, Oral – Ability to communicate effectively with others using the spoken word.

Managing Customer Relationships – Identifying, understanding, and giving priority to meeting the needs of the customer. Overseeing and developing interaction with the customer for your staff and yourself. Anticipating, meeting and exceeding customer expectation.

Communication, Written – Ability to communicate in writing clearly and concisely.

Customer Orientated – Ability to take care of the customers’ needs while following company procedures.

Decision Making – Ability to make critical decisions while following company procedures.

Detail Oriented – Ability to pay attention to minute details of a project or task.

Presentation Skills – Ability to effectively present information publicly.

Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.

Relationship Building – Ability to effectively build relationships with customer and co-workers.

Tolerance – Ability to work successfully with a variety of people without making judgements.

Working Under Pressure – Ability to complete assigned tasks under stressful situations.

Skills & Abilities

Education: Bachelor’s Degree (four year college or technical school): Required

Mechanical Engineering: Preferred

Electrical Engineering: Preferred

Experience: 3 to 5 years related experience in semiconductor automation: Preferred

Skills: Microsoft Office, with an emphasis in Excel and PowerPoint

Troubleshoot HW with ability to identify root cause and corrective action

Ability to read and understand engineering drawings and schematics

Ability to analyze and interpret command logs

Language: English: Required

Japanese: Preferred

As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and personal development. We value quality, customer service, positive attitudes, continuous improvement, and initiative! We provide competitive salaries and an excellent benefits package that includes medical, dental, life and disability insurance. We also offer a 401K plan with company match, a pension plan, paid time off, and more. TDK Corporation of America is an Equal Opportunity Employer.

The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

Full-time