This position willlead a variety of mediumprojectsand teams to apply Quest Management System (QMS) / Continuous Improvement (CI) principles and tools to ensure Quest Diagnostics isefficientand effective inthe delivery of its services, solutions, and processeswhile improving customerand employeesatisfaction.This position will also be responsible for coaching others to learn and apply QMS / CI principles and tools to their daily work.
This is an Onsite position at Chantilly, VA.
QMS Silver certification is required (Internals only)
Grade: 50
Leads projects and working teams to effectively initiate, plan, execute, monitor, and closeprojects
Leadsprojects
Leads projectsthrough issues, roadblocks, andproblems
Acts as a change agent to drive teamstowardsuccess
Guides team members to perform through issues andconstraints
Ownsprojects
Owns the timeline, budget, resource constraints, and deliverables/results
Shifts between the big picture and the small-but-crucialdetails
Is prepared to roll up their sleeves and work through detailedissues
Managesprojects
Ensures all appropriate tools are completed and used effectively (e.g., charter,Ganttchart, status updates)
Communicates
Actively communicates with project sponsors andstakeholders
Establishes regular points ofcommunication
Manages sponsor and stakeholdersexpectations
Delivers the expectedresults
Performs root cause analysis on project shortfalls and takes corrective action asnecessary
Applies project management tools and techniques, as well as other QMS / CI principles andtools, toward a variety oflarge,and likely inter-related,projects
Coaches other employees onthe use of various tools, concepts and practices foundational to QMS/ CI inorderfor Quest Diagnostics employeesto build self-sufficiency, sustainability andscalability
Participates in Communities of Practice
Leads QMS/ CI trainingclasses
Documentsbusiness processes
Completes required continuedlearning
Required WorkExperience:
Min 2-5 years of Project Management experience
Physical and Mental Requirements:
The normal performance of duties may require lifting and carryingobjects
Frequent walking and/or standing.
Knowledge:
Demonstrated experience leading Continuous Improvement projects from initiation to completion(4 to 6years experience)
Demonstrated experience facilitating discussions orworkshops
Demonstrated ability to develop strong relationships withothers
Demonstrated experience leadingchanges
Demonstrated ability to influence businessleaders
Demonstrated data analysisskills
Some experience in continuous improvement(Six Sigma)
Some experience with process management
Basic knowledge of VOC tools
General knowledge of Hoshin and breakthrough planning
Skills:
Problemsolvingskills
Effective written and verbalcommunication skills across multiple formats:formal presentations, meetings, conference calls,e-mails,andmemos
Ability to handle multiple projectssimultaneously
Skilledin Microsoft Word, Excel, PowerPoint, and Project
Interpersonal skills
Decision makingskills
Planning and organization skills
Negotiation skills
Results-oriented
Creative
Persistent
Composed
Able to learn new conceptsrapidly
Able to work independently with littlesupervision
EDUCATION
Bachelor's Degree(Required)
LICENSECERTIFICATIONS
Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints)
QMS Silver certification is required (Internals only)
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.