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Senior Continuous Improvement Project Manager

Company:
Quest Diagnostics Incorporated
Location:
Chantilly, VA
Posted:
May 04, 2025
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Description:

This position willlead a variety of mediumprojectsand teams to apply Quest Management System (QMS) / Continuous Improvement (CI) principles and tools to ensure Quest Diagnostics isefficientand effective inthe delivery of its services, solutions, and processeswhile improving customerand employeesatisfaction.This position will also be responsible for coaching others to learn and apply QMS / CI principles and tools to their daily work.

This is an Onsite position at Chantilly, VA.

QMS Silver certification is required (Internals only)

Grade: 50

Leads projects and working teams to effectively initiate, plan, execute, monitor, and closeprojects

Leadsprojects

Leads projectsthrough issues, roadblocks, andproblems

Acts as a change agent to drive teamstowardsuccess

Guides team members to perform through issues andconstraints

Ownsprojects

Owns the timeline, budget, resource constraints, and deliverables/results

Shifts between the big picture and the small-but-crucialdetails

Is prepared to roll up their sleeves and work through detailedissues

Managesprojects

Ensures all appropriate tools are completed and used effectively (e.g., charter,Ganttchart, status updates)

Communicates

Actively communicates with project sponsors andstakeholders

Establishes regular points ofcommunication

Manages sponsor and stakeholdersexpectations

Delivers the expectedresults

Performs root cause analysis on project shortfalls and takes corrective action asnecessary

Applies project management tools and techniques, as well as other QMS / CI principles andtools, toward a variety oflarge,and likely inter-related,projects

Coaches other employees onthe use of various tools, concepts and practices foundational to QMS/ CI inorderfor Quest Diagnostics employeesto build self-sufficiency, sustainability andscalability

Participates in Communities of Practice

Leads QMS/ CI trainingclasses

Documentsbusiness processes

Completes required continuedlearning

Required WorkExperience:

Min 2-5 years of Project Management experience

Physical and Mental Requirements:

The normal performance of duties may require lifting and carryingobjects

Frequent walking and/or standing.

Knowledge:

Demonstrated experience leading Continuous Improvement projects from initiation to completion(4 to 6years experience)

Demonstrated experience facilitating discussions orworkshops

Demonstrated ability to develop strong relationships withothers

Demonstrated experience leadingchanges

Demonstrated ability to influence businessleaders

Demonstrated data analysisskills

Some experience in continuous improvement(Six Sigma)

Some experience with process management

Basic knowledge of VOC tools

General knowledge of Hoshin and breakthrough planning

Skills:

Problemsolvingskills

Effective written and verbalcommunication skills across multiple formats:formal presentations, meetings, conference calls,e-mails,andmemos

Ability to handle multiple projectssimultaneously

Skilledin Microsoft Word, Excel, PowerPoint, and Project

Interpersonal skills

Decision makingskills

Planning and organization skills

Negotiation skills

Results-oriented

Creative

Persistent

Composed

Able to learn new conceptsrapidly

Able to work independently with littlesupervision

EDUCATION

Bachelor's Degree(Required)

LICENSECERTIFICATIONS

Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints)

QMS Silver certification is required (Internals only)

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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