Medical Assistant, Refugee Clinic

Position Description

If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

About Harris County Public Health

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

This is a grant funded position.

Position Overview

The Refugee Medical Assistant supports patient care services provided by the Refugee Clinic. The Medical Assistant is responsible for performing clinical tasks in accordance with all Harris County Public Health (HCPH) and Refugee Health Screening Program protocols. This position will work with the clinical team to create and maintain efficient, patient-centered daily clinic operations while providing comprehensive public health services to all Harris County Public Health Refugee Clinic patients seeking refugee health screening services.

Duties & Responsibilities

Assist with program health screening by performing phlebotomy (including capillary and venous draws), urine collection, pregnancy tests, lead testing and vital signs and gathering patient histories.

Prepare and label samples (stools for parasite, blood, sputum, etc.) for transport to appropriate laboratories.

Provide in-room support for all clinical staff during the clinic visits as needed.

Maintains laboratory and exam rooms in a neat, clean, and orderly manner in accordance with infection control policies, and complete inventory.

Assist in performing data entry and electronic data processing by using the program EMR, Microsoft Excel, and any other related software.

Stock the clinic with all the equipment necessary for client screening. Assist with rotating dated stock to prevent loss.

Make home visits when necessary to retrieve medical records and obtain consents and/or collect specimens.

Perform quality assurance on all needed medical equipment.

Harris County is an Equal Opportunity Employer

If you need special services or accommodations, please call or email

Requirements

Education:

High school diploma or GED equivalent

Completion of a community college or business/technical school Medical Assistant program

Experience:

At least six (6) months of experience in a healthcare setting

Experience in phlebotomy

Licensure/Certification:

Valid Texas Driver’s License upon hired.

American Heart Association CPR Certification

Knowledge, Skills and Abilities:

Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)

Understands ethics and public good; is concerned with public trust

Demonstrates respect for the opinions and beliefs of others

Excellent communication skills (verbal & written)

Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment

Ability to maintain confidentiality when dealing with sensitive information

Ability to work well with public and staff members

Core Competencies:

Organizational Leadership

Understands the organizational mission

Understands ethics and public good; is concerned with public trust

Demonstrates respect for the opinions and beliefs of others

Collaboration

Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission

Demonstrates a sense of responsibility for the success of the group

Collaborates with others to improve quality and address needs

Innovation

Ability to adapt to change

Interpersonal Abilities/Personal Characteristics

Treats others with courtesy, sensitivity, and respect

Behaves in an honest, fair, and ethical manner

Assesses and recognizes own strengths and weaknesses

Uses sound judgment

Self-motivated

Organizes and maintains work environment to allow for maximum productivity

Communication

Communicates clearly and effectively, both orally and in writing

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Licensure/Certification:

Certification as a Medical Assistant (CMA, RMA, or equivalent)

Language:

Bilingual in English and Spanish, Arabic, Dari, or other language commonly spoken.

Experience:

Experience working in refugee health, global health, or with underserved populations.

General Information

Position Type and Typical Hours of Work:

This is a full-time grant-funded position

Days and hours of work are typically Monday through Friday from 8:00 am to 5:00 pm

Must be willing to flex work hours when required, including weekend

Able to travel within Harris County as needed

Work Environment:

This job operates in a clinical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

This position regularly requires lifting, carrying, and pulling objects up to 10 pounds, but it can occasionally involve handling items weighing up to 50lbs.

Work Location:

Harris County Public Health: Community Health & Wellness, Refugee Clinic - 7447 Harwin Dr Ste 180, Houston, Texas.

Employment is contingent upon passing a background check.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.