Assistant General Manager

Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

At Goldfish Swim School, we’re not only passionate about building confident swimmers, we’re also passionate about building careers for our team members. Our team is the reason we have a reputation for our golden experience & WOW customer service. They are the ones who show our families why they should choose Goldfish Swim School week after week, making learning (and work) FUN!

As an Assistant General Manager, you will be responsible for ensuring the success of our swim lessons by managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life. We're looking for a Frederick local who can help build a community with this new location.

O-fish-ial Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Perks and Benefits:

Base pay of $50,000 annually

Bonuses based off of monthly, quarterly and annual goals

Medical, Dental, Vision, and 401k program with employer matching

Paid Holidays, Paid Time Off, and Vacation Days

Monthly phone stipend

Company issued laptop for business use

Paid training and lifeguard certification

Free swim lessons for children and siblings

Culture driven company who practices our core values as much as we practice our swim skills

Your success in this role will be measured by your ability to:

Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment

Build a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, substituting when necessary and representing Goldfish Swim School’s core values

Do the right things, making the right decisions and treating people with integrity, compassion and trust

Create a workplace that provides fundamental job and life skills for those looking to expand their careers

Direct and control daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures

Provide sales and marketing training to staff and stay on track with quarterly and annual enrollment goals and any subsequent goals intended to measure success

Create and implement a plan of action when quarterly and annual goals are off track

Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards

What else do you need to know?

Everyone in our building is lifeguard CPR & AED certified and all management team members will also obtain their Certified Pool Operator (CPO) certification

You will direct and oversee the implementation of the Emergency Action Plan (EAP) and all safety procedures for the school

We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek and the ability to work the same scheduled days every week (Ex. every Monday from 8:30-4:30)

Our managers must be enthusiastic leaders who have a strong focus on employee engagement as well as the member / customer experience. We want to be a place where employees love to work and where our families feel taken care of and we want to be known for our positive impact in our community.

At Goldfish Swim School - Silver Spring, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. We’re dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply!

Easily apply for this job using your resume or by signing in to your Indeed, ZipRecruiter or other job platform profile! You may be redirected to our careers page to apply, but we won’t ask you to fill in your entire work history - just attach your resume.

Compensation: $50,000.00 - $56,000.00 per year

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.