Shop Sales Clerk

Job Description

Description:

Job Title: Sales Clerk, The Museum Shop

Employment Type: Part Time, Non-exempt

Department: Gift Shop

Division: Finance

Reports to: Shop Supervisor

Supervisory Responsibilities: None

Salary Range: $15.50 Hourly

Purpose:

To perform all retail duties including customer service, stocking merchandise, inventory control, and processing phone orders, mail orders, and website orders.

DUTIES AND RESPONSIBILITIES:

Interacts with customer and assists them with purchase, as needed; may suggest new products based on customer’s selection; ensures a pleasant buying experience.

Conduct Shop sales and other cash register transactions through operation of the Point-of-Sale system.

Promote memberships.

Provides information about the Museum; shares knowledge about permanent and changing exhibitions with visitors.

Familiarity with Shop merchandise

Responds to online or telephone sales, coordinates shipping and/or delivery of merchandise to customers by phone and/or email; works closely with the mailroom to process orders.

Merchandises store and store displays with the direction of Shop Supervisor

Counts inventory, re-stocks, order, receives, stock and organize supplies, and prices store merchandise through the direction of the Shop Supervisor

Prepare bank deposit, cash report, end-of-day sales report, and request change from bank as needed.

Maintains general housekeeping cleanliness within the area; organize, clean, dust, fold, fluff.

Participates in the annual Shop physical inventory process.

Performs other duties as assigned by Shop Supervisor, including assistance with special events.

Requirements:

QUALIFICATIONS:

Excellent communication skills

Professional demeanor and customer-oriented approach

Ability to maintain a positive consistent attitude.

Ability to work well independently and as part of a team.

Exceptional attention to detail; ability to manage multiple projects and time effectively.

Ability to adapt to change.

Available to work weekends and a flexible schedule based on Museum needs.

Embraces and promotes diversity, equity, accessibility, and inclusion initiatives.

EDUCATION:

High school diploma, or equivalent

EXPERIENCE:

Minimum of one (1) year experience in sales, in a retail environment

Knowledge of Point-of-Sale / Inventory procedures (preferred but not essential)

Part-time