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IT Help Desk Level 1/Level2

Company:
Black Diamond Technologies
Location:
Chicago, IL, 60647
Pay:
17USD - 23USD per hour
Posted:
May 14, 2025
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Description:

Job Description

Organization

Through clinical services, education, and research, Our client is one of the nation’s leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals. When you join this organization, you are joining a team of over 230 collaborators comprised of clinicians, educators, researchers, therapists-in-training, partners, and administrators across four service sites. Our client is a strong, independent organization focused on advancing the world of behavioral health.

Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications:

College Degree or technical degree (computer science-oriented a plus)

Solid communication skills

Punctual

Knowledge and expereince with PC trouble shooting

Knowledge and experience with PC networking

Knowledge and expreince with basic wireless networking

Basic understanding Windows 10 OS

Basic understanding Mac 10.14 Mohave OS

Basic understanding Chrome OS

Basic understanding of Windows Active directory

Experience with opening and finishing technical tickets with little supervision

If you are good with both IT and with people, a good communicator, and highly reliable, we want to take a look at your resume!

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Full-time

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