System Director Retail Technology & Innovation - Memorial Hermann

Job Description

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

The System Director of Retail Technology and Innovation is an experienced, strategic leader with proven multi unit management experience. This opportunity will be with our Memorial Hermann account, a key part of our system team.

Responsible for the day to day operation of the region’s Retail Food Services as well as providing overall direction, strategy formulation and execution to grow the current P&L retail revenue for the region. Accountable for building upon the Branches retail brand, maximizing revenue and profits, growing the business, managing client and customer satisfaction, and associate loyalty as it relates to the retail operations of home account as well as assigned P/L retail operations. Drives and supports sector initiatives as directed. Other duties, special projects and initiatives may be assigned. You will be responsible for driving the Retail Modernization Initiative. This role is crucial for integrating advanced technology solutions and optimizing retail operations.

Key Responsibilities

Operates the department in accordance with the approved budget, while providing the client with the maximum value for the dollars spent

Maintains excellent relationships with patients, guests and client as well as other departments within the hospital

Promotes the professional growth and development of the entire team

Lead and manage multiple retail projects to ensure timely completion within applicable timelines

Collaborate effectively with system leaders, facility directors, Memorial Hermann ISD, Compass Digital Labs team, and vendor partners to ensure seamless integration of new initiatives

Provide training and mentorship to retail team members and leaders

Drive the Retail Modernization Initiative, including upgrading point of sale hardware, implementing on-demand barcoding, full self-checkout systems, kiosk order and pay solutions, and mobile order platforms across the entire system.

Preferred Qualifications:

Bachelor’s degree or equivalent years of experience

Proficiency in retail management software and technology-driven retail solutions. Experience with Nextep POS and Transact (MM Hayes) Mobile Order is preferred

A high-energy, hands-on approach to driving retail projects, with an emphasis on urgency and efficiency

Merchandising experience required

Multi-unit experience is required

P&L experience preferred

Must have large volume account management experience

Strong knowledge of retail trends

Must be forward thinking and proactive

Excellent written and verbal communication skills

Must be able to communicate with all levels within a sophisticated client environment

Must have the ability to travel locally to other accounts on an as needed basis

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1413480

Morrison Healthcare

WENDY GRAY PALMER

[[req_classification]]

Full-time