Service/Warranty Coordinator Assistant

Job Description

Salary: $34,560.00 - $38,400.00

We are looking for a Service Coordinator Assistant to help with the day-to-day process of warranty claims & service requests.

This person will be responsible for responding to clients, providing accurate information, and coordinating/scheduling work orders in a timely manner. The ideal candidate will have strong communication skills, a positive attitude, and the ability to think quickly and problem solve. The Service Coordinator will also need to work with & assist the Service Coordinator Supervisor.

**The ideal candidate will also be fluent in English & Spanish (preferably butNOT REQUIRED). **

Tasks & Responsibilities

Respond to emails, text messages, and phone calls in a timely manner

Collect data

Review warranty claims & service requests

Accept or reject claims

Coordinate site visits, repairs, and inspections

Collaborate with vendors and/or service technicians

Address any issues in real time with clients

Deliver excellent client service

Invoicing

Requirements & Skills

Punctual

Reliable

Accountability

Ability to multitask

Must be able to work in a team-based environment

Excellent written & verbal communication skills

Basic computer skills

Microsoft Office skills

Full-time