ServiceNow Developer (ITOM) with Secret Cleared

Job Title: ServiceNow Developer (ITOM) with Secret Cleared

Location: Onsite – Springfield, Virginia

Clearance Required: Active Secret Clearance

Employment Type: Contract to Hire

Job Description:

We are seeking a ServiceNow Developer with IT Operations Management (ITOM) experience to join our client's dynamic team onsite in Springfield, VA. The ideal candidate will have a solid background in designing, developing, and implementing ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB. An active Secret clearance is required for this role.

Key Responsibilities:

Develop and configure ServiceNow ITOM modules including Discovery, Service Mapping, and Event Management.

Integrate ServiceNow with other IT systems and data sources to enhance CMDB accuracy and visibility.

Customize workflows, UI policies, business rules, and client scripts to meet business requirements.

Collaborate with stakeholders to gather technical and functional requirements.

Maintain system integrity and data accuracy within the CMDB.

Troubleshoot issues related to integrations, data flow, and application performance.

Ensure ServiceNow development aligns with best practices and organizational governance.

Required Qualifications:

Active Secret Clearance (DoD issued)

1+ years of hands-on ServiceNow development experience

1+ years of experience with ITOM modules, particularly Discovery, Service Mapping, and Event Management

Experience with CMDB architecture and integrations

Strong knowledge of JavaScript, Glide API, and ServiceNow platform scripting

Familiarity with ITIL processes and frameworks

Preferred Qualifications:

ServiceNow Certified Implementation Specialist – ITOM or Discovery

Experience working in a DoD or federal environment

Work Environment:

This position is 100% onsite in Tampa, FL

Collaborative team environment supporting mission-critical operations