IT Systems & Infrastructure Specialist

IT Systems & Infrastructure Specialist

Cleveland, Ohio (Onsite – Supporting 2 Factories & Office)

Client: WLS Stamping

12 Months contract and possible conversion into full time ..

Pay Rate- $37- $48/hr on W2.

About the Role:

We are seeking a hands-on, self-driven IT Specialist to join WLS Stamping at our Cleveland, OH site to manage and support the end-to-end IT needs of our two manufacturing plants and office. This is a solo IT support role, ideal for someone who thrives in a small-company environment and can juggle multiple priorities independently.

Key Responsibilities:

End-user support: Troubleshoot hardware/software issues, install new software, assist users with access or system problems.

Infrastructure maintenance: Replace and manage desktops, laptops, printers, cabling, routers/switches, etc.

Server & backup management: Ensure regular server backups, monitor health, and ensure data recovery readiness.

Network administration: Handle LAN/WAN troubleshooting, Wi-Fi support, VPN, phone systems, and internet connectivity.

Vendor management: Collaborate tactfully with the current outsourced IT vendor; progressively take over control of systems, passwords, backups, and configurations.

System documentation & reporting: Maintain system inventories, passwords, process documentation, and create simple IT operational reports.

IT security & compliance: Gradually introduce basic IT hygiene, ensure updates, antivirus, and backup integrity.

Key Skills & Qualifications:

8–10 years of experience in IT support or IT infrastructure in a small to mid-size company setup.

Solid hands-on skills with Windows systems, hardware replacement, networking (routers, switches, cabling).

Familiarity with backup systems, file servers, and small business security tools.

Ability to work independently and juggle multiple responsibilities with minimal supervision.

Basic scripting or report generation skills (e.g., Excel macros, PowerShell) is a plus.

Experience working in manufacturing or industrial environments is desirable.

Strong interpersonal and negotiation skills – must be tactful and street-smart in navigating the handover from a controlling IT vendor.

Ideal Candidate Traits:

Street-smart, practical thinker, and confident enough to gradually take control from the current outsourced IT vendor.

Self-starter, resourceful, and solution oriented.

Comfortable being the single point of contact for IT in the organization.