Communications Content Coordinator

Cabi, a successful and well-established designer apparel direct sales company in Long Beach, CA, is seeking a detail-oriented individual to join our team as a Communications Content Coordinator specializing in writing, editing, and proofreading. The Field Communications Team plays an integral role in supporting women entrepreneurs in their independent fashion businesses by developing content that inspires, enriches, and educates.

We’re all about narrative-driven communication that’s sincere, relational, fresh, pithy, and fun (and when it’s fun to read, it’s fun to write!). Whether responding quickly to a developing situation our Stylists need details on stat, or carefully crafting a long-range messaging campaign to inspire them to reach their goals over time, the person in this role can both move quickly and create very thoughtful word of phrase. This person LOVES the personal story—relating what happened in an individual’s life in a way that makes others relate to and learn from.

Overall Function:

Writing, editing, and proofreading an array of content—from daily just-in-time messaging to the field of Stylists, newsletter articles, longer form print and email correspondence, updates on incentives, and more—ensuring all materials meet high editorial standards and align with cabi’s brand voice

Essential Duties and Responsibilities:

Works with various departments and members of the Communications Team

Supports the Director of Communications in every stage of content development

Works closely with the Communications Team to publish the weekly cabi Connection newsletter including partnering with other departments and content owners, writing, proofing, fact-checking, and reporting

Provides exceptional proofreading skills for an array of communications, combining knowledge of The Chicago Style Manual of Style as well as the cabi Lexicon to ensure accuracy, tone, grammar, spelling, and style alignment

Reviews and proofs marketing collateral and campaign materials—digital and print—for consistency, brand voice, and factual accuracy; collaborates with cross-functional teams to validate content prior to release

Conducts fact-checking as needed to ensure the accuracy and integrity of information presented across all communications

Has an eye for graphic design and layout. Can spot when graphics do and don’t further the intended message

Wordsmiths writing projects from different departments and content owners to support various events and initiatives

Develops relationships with Stylists as narrative sources, seeks opportunities to frequently use Stylist narratives to communicate and inspire, and seeks out Stylists stories to communicate a particular initiative

Writes and edits materials to be published, including some design direction

Creatively integrates seasonal themes, ideas, and narratives into daily, weekly, monthly, and seasonal communications, researches ideas and develops content to keep concepts fresh and engaging

Strategizes and makes decisions for “just in time communications” and “crisis communications,” ensuring audience orientation has been fully considered for message resonance and success

Helps make sure cabi’s mission, vision, mantra, creed, values, and voice are present in all communications

Passionately carries the articulation of “cabi’s voice” into all projects to support cabi’s desired image, position, and culture

Applies a filter of cabi’s three success measures to ensure all messaging stays focused (sales, team building, retention)

Collaborates on a comprehensive seasonal communications strategy that develops and enhances the organization’s relationship with the field of Stylists, so they feel like they know us and feel known by us

Applies a filter of “essentialism” to all messaging, winnowing content down to the most salient points

Stays current on articles and ideas that could be of relevance to our audience for inspiration and reference

Provides support for video script development and video editing feedback, as needed

Provides exceptional proofreading and fact-checking skills for an array of communications, combining knowledge of The Chicago Style Manual of Style as well as the cabi Lexicon

Manages and posts content on currently cabi, a private Facebook group for Stylists

Creates and edits data reports for weekly newsletter, utilizing Excel

Performs related duties as assigned or as the situation dictates

Supervisory Responsibilities:

N/A at this time.

Qualifications:

Self-starter

Excellent writing, editing, proofreading, and fact-checking skills

Ability to work in a fast-paced environment with continuously changing priorities

Strong time management and organizational skills, with the ability to juggle competing priorities and fast-paced deadlines

Strong critical thinking skills

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Interpersonal Skills: Maintains confidentiality and builds positive rapport with all colleagues

Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions

Oral and Written Communication: Must be able to speak clearly and convey clear and concise statements, listen attentively, retain/retrieve relevant information where necessary and have excellent business writing skills

Computer Skills: Good knowledge and understanding with computer peripherals, advanced software applications with Word, Excel, social media tools, and other related software applications like InDesign, Acrobat, and Mail Chimp

Ethics: Treats people with respect

Organizational Support: Follows policies and procedures

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

Education and/or Experience:

Bachelor’s degree (B.A.) from four-year college or university, or five to seven years related experience and/or training; or equivalent combination of education and experience.

Work Expectations:

This role is hybrid. The Communications Content Coordinator is expected to work onsite at our office in Long Beach, CA three days per week—Tuesdays, Wednesdays, and Thursdays—from 8:30 a.m. to 5:30 p.m. Pacific Time.

Biannual travel expected for our cabi Fashion Week events.

Work will occasionally occur outside traditional times.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk and hear, and use hands and fingers to operate a computer and telephone keyboard. The employee is occasionally required to stand and walk, and carry up to 15 lbs.

Work Environment: While performing the duties of this job, the noise level in the work environment is usually low.

Only candidates selected for an interview will be contacted.