Sr. Operations Manager

Company Summary

We are a growing and progressive third party (3PL) logistics company located in North America looking for a Senior Operations Manager to oversee our new facility in Groveport, Ohio. Ideal candidate will contribute to our growth and development, a team-oriented person with operations and client facing experience in a 3PL setting.

Position Summary

This position is responsible for directing a group of Supervisors and Team Leaders in the execution of daily operations and ensuring the effective implementation of inbound and outbound operational procedures. Oversees all daily work activities to ensure customer delivery commitments are met and takes ownership of the operation as a whole to ensure corporate procedures and policies are adhered to.

Position Details:

· Responsible for planning and monitoring the daily Operations

· Lead and provide direction, support, and coaching to Supervisors & Team Leaders

· Monitor and analyze daily productivity report and KPIs

· Establish standard operating procedures (SOPs) and processes

· Work closely with Human Resources department to address employee performance issues in accordance with policies

· Facilitate operational meetings to ensure open two-way communication and to review common issues and identify opportunities for improvement

Qualifications:

· MUST have experience in a managerial role, ideally in a warehouse or 3PL setting

· MUST have forklift/ Reach Truck Certification

· As this is a physically demanding position, proponent must be able to lift up to 50lbs

· A minimum of 3-5 years’ experience in Logistics and Transportation, preferably from a third-party logistics environment

· Very strong working knowledge of WMS / ERP

· Comprehensive understanding of full supply chain and logistics functions, including shipping, receiving, warehousing, inventory control, etc.

· Comprehensive knowledge of OSHA and general Health and Safety principles

· Proficient with the MS Suite of programs: Excel, Word, and Access

· Ability to lead in a team environment and apply solid leadership skills

· Extremely organized individual capable of multi-tasking and remaining calm in stressful circumstances

· Strong communicator with a demonstrated ability to work in a team-based environment and capable of working effectively with all levels within an organization