Business Operations Manager/Program Manager

Tata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group. The Tata Group operates in more than 100 countries across six continents, with the mission 'To improve the quality of life of the communities we serve globally, through long term stakeholder value creation based on leadership with Trust.

Tata Electronics is redefining the EMS (Electronics Manufacturing Services) landscape by delivering innovative consumer electronics products, services and solutions. If you’re passionate about engineering excellence, product reliability, and driving business growth, join us to help shape the future of electronics manufacturing.

The Business Operations Manager will drive critical business functions, including product cost analysis, program timeline alignment and commercial alignment with our clients. This role acts as a bridge between our business, financial, and operational teams—ensuring that all contractual and pricing initiatives support Tata Electronics’ strategic objectives. The successful candidate will have a strong operational background, excellent negotiation skills, and proven experience in managing complex business operations within the consumer electronics manufacturing domain.

Responsibilities:

Lead and manage business contract discussions with clients, ensuring favorable commercial terms and alignment with business strategies.

Develop and execute program strategies to maximize revenue, maintain competitiveness, and support profitability.

Partner with sales, product, and technical teams to ensure seamless alignment on commercial terms, service-level agreements, and long-term customer relationships.

Evaluate potential projects, conduct cost-benefit analyses, and implement measures to optimize expenses and improve ROI.

Streamline workflows and identify bottlenecks across business operations, implementing process improvements to enhance efficiency and reduce costs.

Collaborate with manufacturing and engineering teams to analyze product cost structures, drive supplier negotiations, and implement initiatives that reduce production costs without compromising quality.

Essential Attributes:

Experience working with Tier 1 EMS providers and global manufacturing partners, preferably in India and Asia-based production environments.

Proven ability to work collaboratively across disciplines in dynamic, fast-paced environments.

Exceptional analytical and communication skills to balance financial and business priorities.

Qualifications:

10+ years experience in business operations, contract management, or related roles within the consumer electronics or manufacturing sectors.

Deep understanding of budgeting, financial forecasting, cost analysis, and financial reporting.

Strong negotiation capabilities with experience in driving favorable contract terms and managing client relationships.

Ability to analyze data, identify trends, and make data-driven decisions that enhance operational performance.

Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to stakeholders at all levels.

Desired Experience:

Technical degree or equivalent engineering experience

5+ years of leadership experience in business operations, supply chain operations, finance, or product cost management.

Track record of delivering products from concept to mass production across diverse portfolios

Familiarity with EMS industry and collaboration with global EMS or contract manufacturers.

Familiarity with manufacturing processes and factory operations