ServiceNow Architect

Job Title: ServiceNow Architect

Location: Edison, NJ / Plano, TX / Naperville, IL (Complete Onsite Role)

Duration: Fulltime Permanent

COMPLETE ONSITE ROLE…

Job Description:

15+ years IT industry experience and 8+ years of relevant experience in IT Infrastructure/Apps including in IT Solutions architecture / Bid Management / Pre-Sales support

5+ years of demonstrated experience in technical consulting, sales cycles as a solution architect, presales, professional services.

5+ years of demonstrated experience in multiple ServiceNow implementations, migrations & upgrades and Strong understanding of IT service management processes and frameworks

Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow.

Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF

Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods

Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification

Demonstrable experience of collaborating with geographically dispersed teams, requirements management, agile practices and working with clients to foster positive relationships

Excellent interpersonal, communication & presentation skills to client stakeholders, adept at translating technical concepts for non-technical stakeholders.

Strong creative thinking, problem-solving, planning, time-management, and organizational skills

Desirable skills/knowledge/experience:

Experience in Banking, Financial Services and Insurance is an advantage

Expertise in data centers, storage, hosting, tool technologies & technical architecture

Deep understanding of industry trends, concepts, opportunities, threats & constraints

Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments.

Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques.

ITIL certification and/or AI/ML certifications (AWS, Google Cloud).

Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow

Knowledge of SAML, Active Directory, or LDAP

ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR

Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions

Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.

Experience of custom applications development, Design and modification of ServiceNow Service Portal.

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features.

Please Note: Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S.

U.S. citizens and Green Card holders are strongly encouraged to apply.