Operations Intern

PRIMARY PURPOSE OF POSITION:

To interact with Staff Managers in the Operations Departments of Customer Service, Purchasing, Logistics and Quality. Provide administrative support to each team. Devote full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. Responsible for providing friendly, high quality customer service to all customers through the effective management of responsibilities assigned to you.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Predictable and dependable attendance is required.

Adhere to the 2-hour call back policy.

Responsible for maintaining Quality Customer Service.

Provide administrative assistance to all managers within the Operations Team as directed.

Assisting the Customer Fulfillment Manager with administrative tasks up to and including, Auditing of Sales Orders for accuracy using F10 window, Sales Order entry support, Sales Order Confirmation Process, Blue Folder Portal Review, Processing of samples and plaques,

Doclink Filing for Customer Service, Quality Certifications and Purchasing.

Update Filing System and ensure updated documents are on file for all Supplier Qualification Documents stored within the Purchasing and Supplier Relations Departments.

Assist Buyers with PO receipts, PO confirmation processing and Bill of Lading receipts in the Prophet21 software system.

Cost Matrix updates, as needed and directed by Purchasing or Supplier Relations Department

Assist with claims filing, tracking of shipments, Public Warehouse Qualification Documents and other administrative tasks determined by the Logistics Manger

Perform special projects or tasks as determined by management in the areas of Customer Service, Purchasing, Logistics, Quality or Supplier Relations.

Serve as a customer advocate within the company to ensure total customer satisfaction

Follow detailed work instructions as defined and provided within each department.