Shift Leader

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:

Safety First

Treat others with integrity, fairness and respect

Deliver quality without sacrifice

Produce profit and cash flow for long-term value Job Summary: Shift Managers can perform and train all duties of joint teammates. They are responsible for shift supervision of teammates in successful day-to-day shift operations. They ensure great service and product quality for guests, they lead the team by example and are a role model of the standards and behaviors consistent with our values and culture.

We're looking for individuals who:

Have customer service experience in a retail or restaurant environment- 1 year required

Act with integrity and honesty

Exercise situational leadership successfully

Resolve conflict professionally

Demonstrate effective oral communication skills

Collaborate with others well

Effectively build teams

Lead with positivity and appreciation Summary of Key Responsibilities:

Maintain regular and consistent attendance and punctuality

Deliver backyard hospitality service to all guests by anticipating needs and overall store flow

Fairly delegate tasks so that teammates can create and maintain the City Barbeque experience for the guests

Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard

Organize opening and closing duties as assigned, ensuring food safety systems are executed and work stations are clean/safe

Follow all cash management and cash register policies, including those for cash handling, safety and security and ensures proper cash management practices are followed by shift team

Make certain that safety and security standards are emphasized and adhered to, and that teammates are trained in appropriate responses to unsafe situations

Assist with new teammate training by positively reinforcing successful performance

Communicate regularly with the General Manager to provide feedback on teammate performance during shifts and to remain current with store production goals

Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates on shift to ensure operational excellence and to improve teammate performance

Relevant job titles include: Hostess, Host Staff, Front Desk, Greeter, Receptionist, Phone Worker, Restaurant Job, Hourly Job, Restaurant Hourly Job, FOH, Front of House, Server, Servers, Food Server, Food Service, Food Service Worker, Waiter, Waiters, Waitress, Waitresses, Food Server, Crew Member, Crewmember, Full Service Crew Member, Full Service Teammate, Limited Service Crew Member, Fast Casual Crew Member, Fast Casual Teammate, Crew Member, Teammate, Restaurant Teammate, Restaurant Crew Member, Customer Service, Cashier, Counter Attendant, Hospitality, Line Server, Chef, Cook, Grill Cook, Fry Cook, Prep Cook, Head Cook, Crew Person, Back Line Cook, Head Chef, Executive Chef

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