IT Analyst

IT Analyst

Location: (Onsite) Nappanee, IN

U.S. citizenship is required; sponsorship is not available.

Salary: $65,000 - $75,000

Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal candidate will have a strong background in Office 365 support, troubleshooting, and the implementation of IT policies and procedures.

Key Responsibilities:

Collaborate with IT teams and stakeholders to gather software requirements, using tools like Jira for project management and task tracking.

Conduct user interviews to capture application needs, particularly for Infor XA ERP.

Design efficient software solutions integrating C# and Power BI for reporting and business intelligence.

Develop specifications, manage code via GitHub, and configure software applications based on design specifications.

Customize off-the-shelf software to meet specific business needs, ensuring integration with ERP, MRP, PLM, and CRM systems.

Plan and test applications for functionality, performance, and security using agile methodologies and Jira for sprint management.

Troubleshoot and debug applications, assist with deployments, and ensure smooth transitions with end-users.

Provide training and ongoing support for application usage, focusing on tools like Power BI.

Maintain comprehensive documentation in GitHub repositories and work with other IT professionals for integration.

Stay updated on industry trends and recommend improvements to enhance application performance and efficiency.

Ensure applications comply with security standards and evaluate third-party solutions when necessary.

Key Attributes:

Strong communication skills to engage with technical and non-technical stakeholders, and expertise in using Jira for collaboration.

Ability to train others on application use, particularly with Power BI.

Team-oriented with experience working in agile environments and cross-functional teams.

Comfortable learning and integrating multiple application platforms, particularly ERP, MRP, PLM, and CRM systems.

Familiar with software change control processes and version control using GitHub.

Experience with SQL, database management, and troubleshooting preferred.

Critical thinker with the ability to plan and maintain long-term solutions for applications like Infor XA ERP.

Strong project management skills, particularly in agile environments.

Click here to apply online

Permanent