Water Feature Service & Maintenance Coordinator

Job Description

Pool - Pond - Water Feature Service & Maintenance Coordinator

Reflections Water Gardens is looking for a results-driven Maintenance & Customer Service professional to actively run, service, and coordinate our service department. THIS IS A HANDS-ON WORKING POSITION. You will be responsible for the continued service of clients' projects, maintenance and repairs, acquiring new accounts, enhancing and retaining existing accounts, and training new team members. Self-motivation, reliability, ambition, and a passion for service in outdoor environments are a must to be successful at Reflections Water Gardens.Compensation:

$65,000 - $75,000 per yearResponsibilities:

Clean swimming pools and filtration using certified pool equipment

Discover and repair leaks or cracks in the pool area’s structure, plumbing, or pipes

Maintain record of paperwork and services performed

Remove and install new underwater lights

Troubleshoot, repair, or replace faulty equipment

Survey pH levels of water, and add or maintain chemicals as needed

Advise and educate customers on best preventative maintenance practices

Establish, develop and maintain positive client relationships

Estimate and acquire new accounts

Achieve agreed-upon goals and outcomes

Coordinate Maintenance and Service tasks with team members

Continued self-improvement through feedback from the team and clients

Post to social media for brand awareness and prospecting

Qualifications:

Must have a valid driver’s license

Must be able to work in harsh weather conditions

High school diploma or GED required

Ability to lift heavy equipments and dexterity are required

Prior experience with pool chemicals, maintenance techniques and equipment, is strongly preferred

Highly motivated and driven with a background in water feature service and maintenance

Knowledge of both biological and chemical systems

Excellent communication and people skills

Prioritizing, time management, and organizational skills

Problem-solving

Ability to work independently in the field and office as required

Bilingual. Must be able to communicate in English and SpanishAbout Company

Reflections Water Gardens specializes in the design, construction, and maintenance of Natural Sanctuaries where every element is carefully planned and selected to create an Oasis of Tranquility for clients.

Our Purpose is to serve people who want a Natural, Peaceful place to escape everyday stress, and reconnect with their families, and create Lifetime Memories.

We Serve high-end residential and commercial property owners who appreciate the tranquility and peacefulness of the water.

Full-time