Patient Journey Partner - Uruguay and Paraguay

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love.

Health care is evolving rapidly, and stakeholders' needs are changing. The Patient Journey Partner (PJP) is central to Roche’s new organization, shifting our role from offering medicines to partnering, innovating, and leading disruption. The PJP partners with stakeholders in specific therapeutic areas to deliver better outcomes for patients, communities, ecosystems, and Roche. This role is locally embedded, functionally agnostic, and has no sales objectives or incentives.

Responsibilities

The PJP is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey.

The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.

Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.

Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.

Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.

By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.

The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with HSPs and other PJPs.

Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.

Always act while protecting our reputation and ensuring adherence to compliance standards.

Who you are

University degree (scientific, economic, or business). An advanced degree in Life Science and/or MBA is a plus.

System thinker and deep listener.

Excellent stakeholder engagement skills, including partnering with TAEs and organizations; experience with PAGs is desired.

Experience leading and orchestrating cross-functional teams and projects; formulating cross-functional strategies is highly desired.

Strong business acumen with expertise in commercialization, medical, and customer experience excellence.

Understanding and leveraging digital means and tools; experience in agile ways of working is desired.

Deep understanding of patient journeys and related treatments in defined disease areas, enabling specialist-level engagement.

Broad understanding of Roche’s present portfolio and future pipeline to work on future-based solutions.

Robust understanding of medical affairs strategies and tactics, including clinical research.

Fluent in local language; proficient in English to collaborate internally across Roche is highly desired.

Preferred

Practical understanding of digital innovation methodologies

CCXA Academy (desired).

Experience working in neurology is a plus.

Relocation benefits are not available for this job posting.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.