Technical Writer

You deserve a job you love

Volt is immediately hiring for Technical Writer in El Segundo, CA.

As a Technical Writer you will:

Gathering business requirements from the ATVI product team to define and author comprehensive functional and non-functional requirements.

Work with Player Support product teams to establish approved wireframes and mock-up solutions for UI/UX initiatives.

Assist Player Support product group manage the entire lifecycle of a product from its conception to release.

Work with the Player Support Product, Design, Engineering, and Production teams to execute various technology solutions.

Collaborate with cross-functional teams within Publishing.

Helps establish acceptance criteria for the project test strategy and test plans.

Attend stand-ups, grooming sessions, estimation meetings, retrospectives, and other product meetings with key stakeholders on a regular basis.

Clearly communicate product requirements, scope, benefits, and results as appropriate to various levels of the business.

This is a temporary 12 month, remote opportunity.

The ideal candidate will have:

3-4+ years of experience writing functional, non-functional, technical requirements for software products.

Proficient in writing documentation for business and technical workflows, structuring requirement documents and documenting complex specifications.

Background in computer science or data science undergraduate degree or other technical degree is a plus.

Proven track record of delivering on time and meeting organizational commitments.

Experience working with third party services, APIs, and content management systems

Experience with Salesforce, Help-shift, AEM, and cloud solutions is a plus.

Background in customer service is a plus.

Needed Knowledge & Skills:

Demonstrated ability to understand and discuss technical concepts.

Strong verbal and written communication skills.

Excellent listening, oral, and written communication skills.

Strong facilitation, presentation, and reporting skills is a plus

Strong analytical, problem solving and conflict resolution skills.

Demonstrated ability to communicate technical information to technical and non-technical to various audiences.

Knowledge of software development practices and data center / infrastructure / virtualization / networking / compute / storage / databases technologies.

Strong interpersonal and teamwork skills.

Self-motivated and works independently and as part of a team.

Experience with Agile software product development.

Demonstrated testing and test planning skills.

Hands on experience with Jira, Confluence, or related project management tools a plus.

Pay Rate: $45.00 Hourly

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at . Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Permanent