Customer Service Concierge

Germain Honda of Dublin - Customer Service Concierge - Dublin, OH

Full-time: Monday, Wednesday, Thursday-Saturday 7am-3:30pm

Germain Offers:

Medical, Dental, and Vision Insurance

401(k) Savings Plan

Paid Vacation

Paid Company Holidays

Company Outings and Activities

Ongoing Professional Development

Employee Discounts

Family-Friendly and Inclusive Culture

Career Growth and Internal Promotions

Custom and Competitive Wage Plans

CLOSED on Sundays to create a schedule that allows you a job and a life

Responsibilities:

Greet and engage with customers in the waiting area, ensuring their comfort and offering refreshments (coffee, water, baked goods, etc.).

Serve as a point of contact for minor customer concerns or needs, escalating issues to appropriate staff when necessary.

Keep the hospitality and customer waiting areas neat, clean, and organized at all times.

Assist with light administrative or customer experience tasks as needed.

Collaborate with the service and customer experience teams to ensure guests receive prompt, courteous attention throughout their visit.

Must be able to stand for extended periods.

Light lifting required (up to 20lbs.)

Qualifications:

Exceptional interpersonal and communication skills

Prior experience in hospitality, customer service, or retail preferred.

Attention to detail and cleanliness.

Comfortable working independently in a customer-facing environment.

Ability to multitask in a busy setting and prioritize customer needs.

Basic understanding of food safety and sanitation practices.

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

For immediate consideration, visit us at GermainCareers.com.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.