Digital Product Owner - Product Selection

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Position Title: Digital Product Owner – Selection Product Team

Summary

The Digital Product Owner (PO) is a manager-level role responsible for collaborating with cross-functional partners to deliver exceptional digital shopping experiences aligned with Bath & Body Works’ business goals. Acting as a “first among equals,” the PO leads the Product Team by fostering collaboration between Product Management, UX Design, and Development, while managing relationships with internal and external stakeholders. With a passion for customer experience and digital innovation, the PO has a solid understanding of consumer behavior, technology trends, and the dynamics of online retail.

We are seeking a results-focused, customer-obsessed Product Owner to lead our Selection Product Team within Bath & Body Works’ Digital Platform organization. This team is responsible for optimizing how customers discover, evaluate, and select products — driving engagement and add-to-bag actions through enhancements across category pages, product pages, assisted selling tools, on-site search, and more. By combining strategic insight with hands-on product management, the ideal candidate will deliver high-impact solutions that inspire confidence, streamline decision-making, and fuel business growth.

If you have experience in Product Management, especially in areas like product listing and detail pages (PLP/PDP), filter and sort functionality, social commerce, product ratings and reviews, purchase prediction, and guided selling tools, we are looking for you! This role offers the opportunity to shape critical parts of the customer journey in a fast environment, working alongside collaborative teams committed to delivering best-in-class results.

Responsibilities:

Own and drive the digital product vision and roadmap

Serve as the main point of contact for questions for and from the product team

Ingest business strategy and prioritize team backlog based on highest value for the organization and customer impact

Engage closely with stakeholders to ensure understanding of business needs and to maximize existing capabilities

Accept delivery of working product on behalf of customers and key stakeholders

Leverage data, analytics, and AB testing to iterate and gather feedback in support of continuous improvement

Ensure A/B testing is performed for applicable enhancements, and drive team financial accountability for results

Set and communicate delivery of business value and outcomes to key business stakeholders and senior-level executives

Partner with Development Team to ensure they stay on track to the outlined sprint goals

Coordinate with other Product Teams & the Digital PMO to understand dependencies and leverage shared data and systems to their fullest

Manage Third-Party solutions and relationships to build and maximize product capabilities

Balance continuous focus on modernizing and optimizing the technology stack with feature development

Solid understanding of customer needs, expectations, and ability to deliver on those

Maintain industry knowledge and insight to inform product roadmap

Continuously evolve and optimize processes and standards to build speed, quality, agility, and flexibility for the Platform and the Enterprise

Ensure digital product(s) are operational and meet service level agreements (SLAs)

Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage

Recruit, train and manage Product Analysts; with accountability for implementing and maintaining Platform standards

7+ years of experience, with an increasing scope of responsibility, in digital operations, agile product management, project management, or a related function

5+ years effectively leading teams or directly managing associates; including hiring, developing, motivating, and directing priorities

3+ years Agile SDLC experience

Deep technical understanding, ability to translate to non-technical partners

Strong leadership, communication, and relationship building

Experience partnering with and managing 3rd party vendors

Preferred Qualifications

Jira and/or Confluence experience

3rd party digital e-commerce platform experience (Radial OMS, SFCC)

AB testing and Analytics platform experience

General business and financial acumen

Experience with fast direct retail and/or e-commerce, or consulting environments

High curiosity, problem-solving, and learning orientation

Diverse work experience and background

Bachelor's degree in business, or related field

Core Competencies

Lead with Curiosity & Humility

Build High Performing Teams for Today & Tomorrow

Influence & Inspire with Vision & Purpose

Observe, Engage & Connect

Strive to Achieve Operational Excellence

Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.

401k with company match and Associate Stock Purchase program with discount

No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)

Opportunity for paid time off, paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance.

Tuition reimbursement and scholarship opportunities for post-secondary education programs

40% merchandise discount and gratis that encourages you to come back to your senses!

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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