Technical Support Specialist
Description:
We are hiring for our client from banking industry.
Job Title: Customer Support Rep – IT
Duration: 12 months contract
Location: South Jordan, UT (onsite)
Pay Rate: $21/hr.
Job Description
Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
Responsible for high quality end-user technical support, related to enterprise software and hardware
Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.