Network Infrastructure Engineer

Akkodis is seeking IT Network Infrastructure Engineer for Direct Hire position which is Hybrid – 3 Days/Week with to Columbia, MD. Ideally, We are Looking for experience with Infrastructure engineer in maintaining Network & Network Security Infrastructure.

JOB TITLE: IT Network Infrastructure Engineer

EMPLOYMENT TYPE: Direct Hire

LOCATION DETAILS: Columbia, MD (Hybrid 3 days per week)

Salary Range: $110 - $135/Annum (Salary may be negotiable based upon experience, education, geographic location, and other factors).

Responsibilities:

Primary support as IT Network Infrastructure engineerin maintaining Network & Network Security Infrastructure within Americas region.

Provide complete operational life-cycle and project based support for Americas Infrastructure.

Participate in 24*7 follow-the-sun operating model along with EMEA and Asian region teams to support global infrastructure.

Create and maintain SOPs, reference standards, architecture diagrams and other supporting documents as required.

Continue to identify and implement regular operational activities that can be automated and or transitioned to Level 1 support after adequate documentation and knowledge transfer for swift issue resolution and better customer experience.

As part of a larger team, maintain Infrastructure that meets and beats the established OLAs on both availability and performance.

Follow established ITSM standards while resolving incidents, problems & service requests and while making changes to Infrastructure.

Continuously assess the technology and service risk within Americas Infrastructure and make improvements to mitigate those risks.

Work independently, within a team environment to achieve business objectives.

Minimum Domestic and International travel would be required

Required Skills:

Bachelor’s degree in computer science, engineering, technology or other pertinent area of study; or equivalent combination of education and related work experience

3-5 years of 24*7 operational experience working on production infrastructure is required – on-call support

5-7 years of extensive hands-on experience in the administering & architecting the following technologies is required

Switching and Routing (LAN and WAN) protocols (VRF, EVPN, VXLAN, BGP, HSRP, LACP etc.)

Network switches and routers - Cisco / Arista

Aruba Edge Connect/ Silverpeak -SDWAN solution(s)

Wireless

Hands-on experience in creating and managing Ansible playbooks to automate Network configurations and deployments

Working knowledge or good understanding of the below technology areas would be required:

IP Address Management (IPAM)

GIT

Python scripting and Linux OS

ITSM – ServiceNow

Good analytical and troubleshooting skills and experience handling simultaneous high-priority issues

Working experience in independently handling tasks that are project based and operational

Demonstrable experience in creating quality SOPs and architecture documents

Experience in working in different time-zones & with global team would be a strong plus

Good working knowledge of IT Service Management principles is required; ITIL certifications are preferred.

Experience in dealing directly with business users/customers and excellent communication skills (verbal and written)