Digital Analyst

Digital Analyst

Location: Hybrid – Minneapolis, MN Charlotte, NC Phoenix, AZ

Work Schedule: On-site 3+ days/week (increases to 4+ days/week starting September due to company policy)

Duration: Through end of year, with potential extension or conversion to full-time

Job Summary:

We’re seeking a Digital Analyst to join the Enterprise Data, Analytics & Insights (EDAI) team. This role is instrumental in delivering actionable insights that improve user engagement across web and mobile platforms. You’ll work directly with Product Owners to assess how Ameriprise clients interact with digital tools, identify areas for improvement, and present findings to influence product strategy. This is a hands-on, high-impact analytics role—not people management—focused on storytelling through data, business partnership, and continuous optimization.

Must-Have Skills:

Strong SQL skills for data querying and analysis

Experience with Adobe Analytics (baseline required); Adobe CJA is a plus

Proficiency with Power BI (preferred) or Tableau

2–5 years of experience working directly with business stakeholders to translate needs into insights

Strong communication skills—able to present findings clearly to both technical and non-technical audiences

Key Responsibilities:

Digital Product & Experience Analysis:

Analyze digital engagement data to understand how clients use web and mobile features.

Identify friction points, successes, and opportunities to improve the client experience.

Deliver clear, concise insights and recommendations to stakeholders.

Cross-Functional Collaboration:

Work with product managers, UX, marketing, and IT to align on goals and KPIs.

Act as a peer partner—brainstorming and problem-solving alongside others in a fast-paced environment.

Data & Reporting:

Use SQL to extract and manipulate large datasets.

Perform in-depth analysis using Adobe Analytics (baseline required); Customer Journey Analytics (CJA) is a plus.

Build dashboards and visual reports in Power BI (preferred) or Tableau.

Tagging & Measurement Planning:

Help define technical tagging requirements and ensure accurate data capture.

Support measurement plans and data validation efforts.

Operational Support:

Contribute to agile planning cycles, sprint reviews, and stakeholder prioritization discussions.

Support analytics self-service and data literacy initiatives within the business.

ITR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $40.00 - $50.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments. Discover more about how ITR Group connects top talent with leading client opportunities.