Quality Assurance Manager

The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.

Responsibilities

o Plans, coordinates and directs daily activities of the quality team to ensure quality production of products consistent with ISO 9001 and AS9100 established standards.

o Responsible for the design and implementation of an effective quality management team and system to ensure customer satisfaction, regulatory compliance and continuous improvement.

o Establishes strategic direction in coordination with the General Manager for the Quality Department.

o Support production department personnel to achieve company’s performance goals.

o Lead, manage and develop all QA Staff engaged in inspection and testing activities to ensure continuous control over materials, facilities, products and processes.

o Champion continuous improvement efforts and defect reduction initiatives to maintain an effective Quality Management System.

o Perform root-cause analysis activities to identify effective corrective/preventive actions and process improvements.

o Manage Plant quality metrics and utilize data driven analysis to track, trend and initiate continuous improvement activities to control cost of quality.

o Manage CAPA, NCMR, ECN, Complaint and Document Control processes.

o Participates in cross-functional problem-solving teams.

o Manage the Quality Management System’s ISO 9001 & AS9100 registration, customer certifications and regulatory affairs.

o Lead and participate in all internal and external quality audits.

o Coordinate with vendors to ensure quality of all purchased materials/parts for Company.

o Manage calibration and testing programs within the Company.

Qualifications

Bachelor's degree or equivalent experience in Engineering

5+ years' relevant work experience

Highly organized with excellent attention to detail