Desktop Engineer

Akkodis is seeking a Desktop Engineer for Fulltime. with a client located at Newark DE 19713

Job title: Desktop Engineer

Location: Newark DE 19713- Hybrid

Job type: Fulltime

Pay Rate/Salary: $80k/yr. - $90k/yr. with benefits

Your role in our success:

The Desktop Engineer role will manage and enhance the desktop engineering environment, ensuring an excellent user experience and alignment with industry best practices. This role will oversee large-scale projects, such as Windows 11 upgrades and endpoint management for 1,500+ laptop/desktop devices and 1500+ mobile devices, while ensuring CIS compliance, asset integration, and effective patch management. Additionally, this role will collaborate with Information Systems teams, provide mentorship, and apply cloud-based solutions to drive secure and efficient desktop operations.

Responsibilities:

Manages and supports the desktop engineering environment to ensure excellent user experience.

Reviews and improves the desktop engineering environment to align with industry best practices.

Serves as a subject matter expert (SME) for platforms such as Microsoft Intune, SCCM, Windows Autopilot, and Active Directory Group Policies.

Oversees the integration of Microsoft Intune, SCCM, and other endpoint management systems with ServiceNow to enhance asset management (hardware and software).

Acts as SME for the Windows 11 upgrade project, affecting 1,500+ devices and achieving CIS Level 1 compliance.

Manages the proper controls, compliance reporting, and oversight of 1,500+ corporate mobile devices.

Ensures effective endpoint patching, vulnerability management, and compliance reporting, while recommending improvements to patch management processes.

Develops secure desktop images, lead software decisions, create software packages, and manage deployment for 1,500+ devices and users.

Manages application deployment, packaging, and upgrades to users. Develop and leverage scripting when required.

Collaborates with Information Systems teams to maintain client and server technology standards.

Provides guidance, mentorship, and technical expertise to technology staff.

Troubleshoots and resolves incidents and problems independently and collaboratively.

Applies expertise in cloud-based technologies and solutions.

Creates and maintains operational and support documentation for the client and server environment

Required Skills

Similar role that we worked in March; Much stronger emphasis on Intune/SCCM

Migrating enterprise migrations to Windows 11

Leading the support (at a SME level) of platforms such as in Microsoft Intune, System Center Configuration Manager (SCCM), and Windows Autopilot managing Active Directory and related Group policy management at an enterprise level.

Experience required in Microsoft Entra ID (Azure AD)

Mobile device management platforms (cloud based and on-prem)

Microsoft client device Operating Systems (Windows 10, 11, MacOS)

Troubleshooting Tier 2 and Tier 3 desktop challenges in the enterprise

Benefits:

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance

Best Regards,

Aryan Kumar Gaurav

Resource Development Manager

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Akkodis

Enterprise Solutions

World Leader in IT and Engineering Workforce Solutions

(An Adecco Group Company)

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