Help Desk Technician

Primary Tech Stack:

Windows (primary), some Mac exposure is a plus

O365

MECM / SCCM (Microsoft Endpoint Configuration Manager)

Intune

MFA

Other:

Basic hardware experience (e.g., installing RAM, replacing batteries)

VPN knowledge (Cisco, Zscaler; client is moving from Cisco to Z-scaler)

Mobile device support is a nice-to-have