Sales Development Representative

Position Overview:

The Online Demand Creation team at GE Vernova is seeking a dynamic Sales Development Representative contractor. This remote role is integral to supporting marketing campaigns and managing inbound lead generation.

Key Responsibilities:

Manage inbound leads, following established Standard Operating Procedures and processes, ensuring timely follow-up within 2 business days

Utilize Salesforce CRM to track and update lead status throughout the sales funnel, according to documented processes

Engage directly with prospective customers to understand business readiness, drive interest in product offerings, ensuring they meet standard qualification criteria before transitioning deal-ready customers to global commercial teams.

Assist with sales and customer follow-up post-webinars to convert interest into actionable outcomes, while sharing insights and knowledge with the sales team.

Collaborate with global sales teams to monitor pipeline progression from online leads

Communicate with leads via email and phone to assess sales potential based on established qualification criteria.

Facilitate smooth handoff and transition of communication by coordinating with relevant sales personnel.

Conduct additional research on leads and their companies, including online activity and seniority, when necessary.

Qualifications/Requirements:

Proven ability to develop and maintain strong customer relationships.

Exceptional professionalism and courtesy, with excellent communication skills via phone and email.

Ability to build rapport and establish trust with both customers and sales teams.

Strong attention to detail and active listening skills.

Adaptable, allowing for natural conversation flow with customers.

Quick learning and critical thinking capabilities.

Ability to multitask effectively, managing multiple leads and products simultaneously in a fast-paced environment.